Enterprise Rent-A-Car

3.9
426 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Conroe, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Frazier Street location today.

Location

Enterprise Rent-A-Car
1208 North Frazier, Conroe, TX
77301, United States

Hours

Reviews

3.9
426 reviews
5 stars
259
4 stars
37
3 stars
23
2 stars
23
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported poor service, long wait times, and unfulfilled reservations.

Vehicle Availability

Numerous reviews indicate issues with vehicle availability, including customers being told their reserved cars were not available upon arrival.

Cleanliness and Condition

Several customers expressed dissatisfaction with the cleanliness and condition of the vehicles, noting issues such as strong odors and unclean interiors.

Efficiency

Some customers reported quick and efficient service during pickup and drop-off, while others experienced significant delays.
  • AG
    Amber Gonzales
    Dec 29, 2025
    1.0
    If I could give a negative review, I would. This company is very unorganized and make several mistakes, like forgetting to pick me up when I paid for the pick up service. Also, the rental they gave me needed an alignment because it was pulling the entire drive. I did call the 1-800 number and I formed them but of course all they said was they would make a note of it. I still to this day enter even received my confirmation email. I have asked for it four separate times. Not to mention they charged me an extra $100 without even informing me. They will tell you that you can drop off after hours and put the keys in the drop box, but what they don't tell you is that you will get charged for that. They said there isn't anything in the contract about it and that it was word of mouth. I'll never know since they never sent my contract. Extremely disappointed in their customer service.
  • JM
    Jacquelin Mckenzie
    Dec 21, 2025
    5.0
    This is my 4th time renting with Enterprise ( work related trips) and each time is always great. They always hook it up with the vehicles, the cars are alwaya in great condition. The staff are super helpful and always quick in and out. Never a wait time.
  • CC
    Cruznmarine
    Dec 17, 2025
    5.0
    I've tried other rental companies but nobody compares to the service we get with Enterprise!
  • TC
    Tasha Crawford
    Dec 9, 2025
    5.0
    Deon, the manager at the Conroe location definitely went above and beyond to help get me taken care of! He was great tonwork with and I truly appreciate him and his team!
  • TP
    Tex S (Texas Ent Publishing)
    Dec 8, 2025
    1.0
    This location sucks, they only want your money, they don't look out for the customers, I guess every location different. The guys at 303 Ark Dr. are more people friendly, you won't have to worry about hidden fuel charges, even though your just getting a new contract and leaving. Go to any locations but Frazier! Texas!

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Conroe, TX?

Enterprise Rent-A-Car is located at 1208 North Frazier, Conroe, TX 77301.

What are the operating hours of Enterprise Rent-A-Car in Conroe?

Enterprise Rent-A-Car operates Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and Sundays from 9:00 AM to 1:00 PM.