Need a rental car in Conroe, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Frazier Street location today.
Many customers praised the staff for being friendly, helpful, and professional, although some reported unprofessional behavior and long wait times.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including customers being given different cars than reserved or having to wait for vehicles that were not ready.
Cleanliness
There were mixed reviews regarding the cleanliness of vehicles, with some customers reporting dirty cars and unpleasant odors upon pickup.
Communication
Customers expressed frustration with poor communication, including unreturned calls and lack of follow-up regarding reservations and issues.
Overall Experience
While many customers had positive experiences and plan to return, a significant number reported dissatisfaction with service and management, leading to a lack of trust in the location.
MB
Marc Boccaccini
2 days ago
1.0
Don't use this location. They did not have the car we reserved. Told us a series of lies to try to get us to change to a smaller car. Then lied and told us the car was recalled. Total joke. Just be honest.
SM
Sherri Mullins
3 days ago
5.0
Quick and easy pick and return.
LW
Laurie Williams
6 days ago
1.0
I reserved a SUV online for a pickup today. When i checked in I was told they only have minivans available which was not an option for me. I would strongly recommend calling to check the car availability instead of wasting time at this location.
MG
Mr Gadsden
Oct 21, 2025
1.0
Been trying to rent a car here in Texas to make it home to South Carolina. I looked up rental cars that doesn’t require a credit card & this location came up. But they say since I’m not from Texas and dropping the car off to the Enterprise in South Carolina I have to have a credit card. I’ve been using enterprise for years and have never had this problem.
JW
Joel Waters
Oct 14, 2025
5.0
As a frequent renter for business purposes, I typically choose National; however, on this occasion, I opted to utilize my local Enterprise branch instead of traveling to the airport. I am pleased to share my positive experience with their service. Upon arrival, I was greeted by Deon, the manager, who welcomed me warmly and exhibited a commendable attitude. Although my reserved vehicle was not immediately available, he informed me that it would take just a few minutes as he and his team attended to cleaning and preparing the car.
I want to extend my gratitude to Deon for his exceptional assistance, as well as to Madison, the young lady who welcomed me when I returned the vehicle. I have encountered several unprofessional experiences with other rental agencies in the past, so it was refreshing to work with a dedicated team that genuinely values customer satisfaction. I look forward to continuing my business travel rentals with Enterprise in the future. Thank you.