AutoZone Auto Parts

4.5
317 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of automotive replacement parts including new and remanufactured hard parts, maintenance items and Car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
9639 Hwy 242, Conroe, TX
77385, United States

Hours

Reviews

4.5
317 reviews
5 stars
238
4 stars
38
3 stars
12
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Mixed Experiences

While many reviews highlighted excellent service, there were notable complaints about rude behavior from certain employees, particularly towards female customers.

Knowledgeable Staff

Customers frequently noted the staff's knowledge and ability to provide detailed assistance with automotive issues.

Store Cleanliness

The store was generally described as clean and well-organized, contributing to a positive shopping experience.

Long Wait Times

Some customers expressed frustration with long wait times, particularly during busy periods, suggesting a need for more staff during peak hours.
  • AM
    anna musso
    Nov 4, 2025
    5.0
    Very helpful, attentive, and efficient workers. Installed my battery with no extra charge, and did not try to upsell me or offer me anything excessive.
  • SS
    Scott Szabo
    Oct 22, 2025
    5.0
    I took my elderly mothers car to Auto Zone on 242 2 miles east of I-45 because her engine light was on.The female employee was really helpful and kind.She did a dianostic test on the vehicle and found that 3 of the tires were 3 to 4 times of the max psi.Had she not caught that my mother could of hit a pot hole and with that much pressure 1 of those 3 tires could of easily exploded causing an accident the could of hurt or killed her or someone else.You should always ask to see what the pressure is in you tires when you take your vehicle in to a shop or an oil change place,it could truly save your life or someone elses.Later that same day I went to Auto Zone to get A/C because it was low.The gentlemen who sld me the can came out with me to explane exactly how to put it in,because I hadn't ever done it before.I grabbed a can off the shelf and the Manager double checked the make and model.,thank God he did because the one I grabbed could od messed up the engine.Don' t ever feel stuip for not knowing something.It's not worth damaging your veicle especially at the amount of money you'll pay for having to fix your car.
  • JH
    Jessica Hitz
    Oct 21, 2025
    5.0
    So grateful for this AUTOZONE. As a single mom with zero car experience, I was terrified when my car wouldn’t start.. a quick phone call and they made sure to have the correct battery and changed it for me. Absolute life savers!
  • JC
    Joe Cherry
    Oct 20, 2025
    1.0
    I do not recommend this store to anyone, especially if you’re a woman. The store manager, Cory H., is extremely rude and seems to enjoy talking down to female customers to make himself feel superior. Even the district manager admitted that this location is losing business at an alarming rate because of how poorly customers are treated here. Until they can get employees who actually care about helping customers instead of arguing or making unprofessional comments like “I can get you a job here so you can see how bad it is,” I suggest taking your business elsewhere.
  • CS
    Cesar Suazo
    Oct 19, 2025
    5.0
    I arrived with a dead car battery today, 10 minutes before the store closed, and the guys there were extremely courteous to help me install the new battery. I highly recommend this store!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Conroe, TX?

AutoZone Auto Parts in Conroe is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Conroe?

AutoZone Auto Parts is located at 9639 Hwy 242, Conroe, TX 77385, USA.