Customer Service
Many customers praised the staff for their friendliness, professionalism, and willingness to help, particularly highlighting individuals like Sarah, Jonathan, and Nick.
Sales Experience
Several reviews noted a positive car buying experience, with customers appreciating the ease of the process and the helpfulness of sales staff.
Service Department Issues
There were multiple complaints regarding the service department, including delays, lack of communication, and dissatisfaction with repairs and diagnostics.
Mixed Reviews on Repairs
While some customers had positive experiences with repairs, others reported being charged for unnecessary services or not having issues resolved.
Communication Problems
Several customers expressed frustration with poor communication, including unreturned calls and misinformation about vehicle availability.