AutoZone Auto Parts

4.3
622 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Houston St in Cleveland, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cleveland, TX or call us at (281) 592-4941.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1217 E Houston St, Cleveland, TX
77327, United States

Hours

Reviews

4.3
622 reviews
5 stars
405
4 stars
107
3 stars
49
2 stars
24
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and friendliness, with specific mentions of employees like Ralph, Jose, and Mariano for going above and beyond.

Product Availability

Customers frequently noted that the store generally has a good selection of parts, although some experienced issues with incorrect items or stock availability.

Mixed Experiences

While many reviews highlighted excellent service, there were significant complaints about rude staff and poor customer interactions, particularly with management.

Efficiency

Several customers appreciated the quick service and efficient handling of their needs, although some reported long wait times during busy periods.

Knowledgeability

Feedback indicated that while many employees were knowledgeable, there were instances where staff lacked the necessary expertise to assist customers effectively.
  • NG
    Noel Gallo
    6 days ago
    5.0
    Estoy muy agradecido por que fatima me ayudo a ponrme El power steering fluid
  • AR
    Abi Rodezno
    Nov 17, 2025
    5.0
    Mr. Angel V was very helpful, great costumer service
  • BB
    Bob Allen (W.A. Bob)
    Nov 1, 2025
    5.0
    They did sell me the wrong size battery for my car, but when I came back they refunded me and gave me the right size one. I had to pay the difference and they installed it for me. Great customer service.
  • CK
    Cassandra Knight
    Sep 16, 2025
    5.0
    We had a great experience. We were looking for a part for my kia soul and Ralph helped us and even went a step further to make sure the part fit right and we had everything needed to finish the job!! Great experience, great employee, and we will be back for sure!!
  • GT
    Giselle Terrell
    Sep 15, 2025
    1.0
    Make this make sense: Called 4x to ask a question about an item being in stock. No answer. Once I got to the store, it was completely empty with no customers all....just employees on their phones...swipping and texting away. Not a surprise at all. Could've saved me a drive if someone picked up the phone for an item that was not in stock after all. Why have a phone?? Do better Auto zone.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Cleveland, TX?

AutoZone Auto Parts in Cleveland, TX is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

What types of products can I find at AutoZone Auto Parts in Cleveland?

You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts in Cleveland.