AutoZone Auto Parts

4.3
626 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Houston St in Cleveland, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cleveland, TX or call us at (281) 592-4941.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1217 E Houston St, Cleveland, TX
77327, United States

Hours

Reviews

4.3
626 reviews
5 stars
409
4 stars
107
3 stars
49
2 stars
24
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff members, particularly highlighting individuals like Ralph, Jose, and Benjamin for their exceptional service.

Product Availability

Customers frequently noted that the store generally has the parts they need in stock, although there were some complaints about receiving the wrong parts.

Mixed Experiences

While many reviews were positive regarding service and assistance, there were notable complaints about rude staff and poor customer service experiences, particularly involving a manager.

Efficiency

Several customers appreciated the quick service and efficiency of the staff, although some reported long wait times and issues with online order readiness.
  • LA
    Laura Azua
    1 day ago
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I had an absolutely amazing experience at AutoZone in Cleveland, Texas, thanks to Angel. As a woman, it truly meant a lot to be treated with genuine respect, patience, and professionalism. Angel provided outstanding customer service—he was extremely thorough in his explanations, took the time to make sure I understood everything, and treated me with the utmost courtesy and respect. If I could give more than five stars, I absolutely would. Angel is the perfect example of what excellent customer service should look like, and he should honestly be the one training all AutoZone team members. AutoZone could use many more employees like Angel. Because of him, I will definitely continue coming back and recommending this location to others.
  • VW
    Vnessa W.
    Dec 14, 2025
    5.0
    Thought I needed a jump and after walking to this Autozone I was assisted by Ralph who was a heaven sent. He went with me back to my car went to jump it and thank God he was a knowledgeable associate and noticed the car didnt need a jump but an adjustment to the red connector. He informed me of what kind of connectors are best and got me on the road! I wouldn't of gotten my car going again without his help! Ralphs 5 star help was appreciated and a blessing.
  • LC
    Luis Condado
    Nov 28, 2025
    5.0
    The best service you could ask. Josue C. Is a great at his job.
  • NG
    Noel Gallo
    Nov 18, 2025
    5.0
    Estoy muy agradecido por que fatima me ayudo a ponrme El power steering fluid
  • AR
    Abi Rodezno
    Nov 17, 2025
    5.0
    Mr. Angel V was very helpful, great costumer service

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Cleveland, TX?

AutoZone Auto Parts in Cleveland, TX is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

What types of products can I find at AutoZone Auto Parts in Cleveland?

You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts in Cleveland.