Enterprise Rent-A-Car

4.0
535 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Cedar Park, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Bell & West Park location today.

Location

Enterprise Rent-A-Car
309A N Bell Blvd, Cedar Park, TX
78613, United States

Hours

Reviews

4.0
535 reviews
5 stars
358
4 stars
40
3 stars
21
2 stars
13
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and unprofessional behavior.

Communication Issues

Frequent complaints about poor communication regarding reservations and vehicle availability, leading to customer frustration.

Vehicle Availability

Many customers experienced issues with vehicle availability, including last-minute cancellations and receiving different vehicles than reserved.

Rental Process

The rental process was described as quick and easy by some, but others faced long wait times and delays.

Cleanliness and Maintenance

Concerns raised about the cleanliness of vehicles and the condition of some cars upon pickup.
  • RD
    Rajasekhar D
    2 days ago
    5.0
    Had a great experience last time. Don't remember names. They're professional and customer centric. Compared to other one in cedar park, it is way better.
  • KD
    Katie Douglas
    Nov 16, 2025
    5.0
    Excellent customer service- truly. Also happened to be there when a customer was upset about something and the gentleman handled it with kindness, patience and grace. Really easy and pleasant experience.
  • CE
    Chris E
    Oct 23, 2025
    5.0
    Ethan was great. Kind, professional, and courteous. The vehicle was perfect for my needs. This location is so much better than the competitors on the area that I have used.
  • KL
    Khadijah Lee
    Oct 16, 2025
    1.0
    Pick up was not as pleasant as I hoped. I reserved with a debit card over the phone & wasn’t aware the physical card was needed for payment in store…just that my ID needed to match my card. If not, I needed documents showing I now live in Texas. I arrived with my ID, utility bills, & additional debit cards just in case. Jordan left me a voicemail saying one thing, but Jonathan advised I was unable to proceed without a credit card & turned to finish his conversation. I’m not sure what the process is for Enterprise reservations, but Jordan & Jonathan seemed more concerned with their chat than providing a solution or additional assistance.
  • GS
    Germaine Saldivar
    Oct 14, 2025
    1.0
    I reserved a 6–7 seater with Enterprise a week in advance and even checked in a day early to make sure everything was set. On the day of pickup, I got a call saying they had no vehicles available and that I’d have to wait until someone dropped one off. That’s completely unacceptable. If there was an issue with availability, I should have been notified the day before, not last minute when I was trying to get my family on the road for our trip. The lack of communication left me scrambling to find another option. Thankfully, Avis came through and saved my weekend—they had me in and out in under five minutes. Enterprise really needs to improve their communication and reliability. I won’t be booking with them again.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Cedar Park offer?

They offer a wide range of vehicles including cars, vans, and luxury cars to fit your rental needs.

Where is Enterprise Rent-A-Car located in Cedar Park?

Enterprise Rent-A-Car is located at 309A N Bell Blvd, Cedar Park, TX 78613.