Mavis Tires & Brakes

Reviews

• AB

  Andrew Boone

  4 days ago
  5.0
  This place was a godsend! Our tire blew out on the George Bush Turnpike. We took the first exit, and the first parking lot we could pull into was Mavis. Gene immediately got to work, gave us a great deal, and got us back on the road quickly. It was like a Nascar pit stop. Excellent personalized service and good prices.
• MB

  Michael Benavides

  4 days ago
  5.0
  Great Place and Team! This place was super helpful and I was able to schedule an appointment within an hour of looking them up online. Drew was helpful and recommended my alignment to be done, which was fine since they were already changing the tires on my vehicle.
• RG

  Realtor Girl

  Mar 27, 2026
  5.0
  I will admit I was a bit uneasy when I walked into a new design and logo on this building as I thought NTB had been bought out. I am a little older and not used to change. As it turned out the store manager, I believe I did not get his name was very knowledgeable professional and put me at ease that it was just a design and Logo for Mavis Tires which I did not know had been the same as NTB Tires for the last 2 years. The manager made it a point to address the concerns I had regarding my tires and made me feel very comfortable by talking about the the issues I had and solutions to make things better for me in the long run. I felt very comfortable and relaxed after we had a nice conversation in the lobby. I am very thankful and appreciative of the services he provided to me for my Lexus. I left knowing that I will be treated comfortably professionally and given details of any and all repairs to my car I will definitely be doing future business with this particular Mavis store. Thanks for all your help today so I can get back out on the road.
• JG

  James Grimes

  Mar 26, 2026
  5.0
  The store did an excellent job. I was able to drop it off in the morning and they completed a lot of work that day! I immediately noticed a huge difference in how the car handles. Drew was able to communicate what was wrong and how they were going to address the issues over the phone and spent the time talking with me so I could feel like I made an informed decision. I didn’t feel pressured or rushed. The staff was friendly and professional. Would absolutely go back for more service.
• RR

  RMA

  Mar 16, 2026
  5.0
  This is a review for Mavis Tire (formerly NTB) in Carrollton at George Bush and Trinity Mills. This is my second review; sadly I had another tire incident - a nail in the side of the tire. The tire had to be replaced and they needed to order it. They put on the spare and told me they would call me when it arrived. Drove home and as I was checking the air in the spare it went completely flat. I took it to Mavis for some guidance to see what could be done. I worked with Andy and Drew again and they figured that the valve was defective. They resolved this issue and when I got it home it worked like a champ. A couple of days later, as I was told by Andy, I got the call that my new tire was ready to be placed on the car. As in my last review I really appreciate the proactive help and friendly courteous and most of all helpful attitudes displayed be everyone I talked to there - Especially Andy and Drew. Fernando was there when I got my new tire and he too helped with the paperwork and the warranty pricing. There was another gentleman there who helped, but I did not get his name. Again everyone was friendly and courteous, but most of all very helpful. As I was leaving, I seemed to have misplaced my keys and everyone tried to help me find them. Sadly, a curse of old age.

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