Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Carrollton.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
549 reviews
5 stars
392
4 stars
46
3 stars
12
2 stars
15
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of employees like Arden, Junior, and RC for their exceptional service.
Efficiency
Numerous reviews highlighted the quick and efficient service, with many customers noting that they were in and out in a timely manner.
Service Quality
While many customers reported positive experiences, there were some complaints regarding service quality, including issues with oil leaks and improper installation of parts.
Communication
Customers appreciated the clear communication from staff regarding services needed and the absence of pressure sales tactics.
Inconsistency
Some reviews pointed out inconsistencies in service availability, particularly regarding state inspections, leading to frustration among customers.
- BTBoo Tyler5 days ago5.0My review is for excellent experience once again while getting my routine oil change done. Arden (sorry if I misspelled) but it was the female employee, as well as JR and Dee were all so kind and great attitudes while working. They serviced me super quick and always inform me of any recommendations for keeping up on maintenance without any pressure! Thanks again for a great visit, this is always my go to shop.++ Plus I found a $15 off coupon from their site on my full synthetic oil change :)
- BPbonnie pineNov 17, 20255.0the young man named “K” was thee BEST technician help I’ve had in a long time from a Valvoline or a Firestone! He was very knowledgeable, & gave me great suggestions on how to help the problem I was having. And, he was so patient, & showed me details, on how I can learn to check my own oil, & my coolant accurately.
- AHAlexis HudsonNov 14, 20255.0I am amazed that every time that I have visited this Valvoline when assisted by Wesley, he has been so professional, so thorough, respectful, and knowledgeable about what he is doing. On top of that he enjoys his job! I am surprised he is not the manager as he has great managerial qualities. I wish that a Valvoline had one of him at every location. Wesley is 10 out of 10 for me!
- VFValentina FernandezNov 11, 20255.0I had my oil changed at Valvoline and I really liked their in-car service — it’s so convenient! Ryan AKA “K” was very attentive and took the time to explain everything they were doing, what my car needed, and what it didn’t. I really appreciated the honesty and professionalism. Definitely recommend!
- MWM WNov 10, 20251.0This facility advertises they perform state inspections. This type of service is sporadic as some days they offer it and others the do not. They do not even know if state inspections are provided until the morning of that day. I have driven there twice and on both occasions I was turned away as no one was available. That is unacceptable. Don’t waste your time visiting this facility. I will not be using this company any longer and move my oil changes somewhere else.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Carrollton offer?
Valvoline Instant Oil Change provides quick 15-minute oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 4109 N Josey Lane, Carrollton, TX 75007, US.
What are the hours of operation for Valvoline Instant Oil Change in Carrollton?
Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. The shop is closed on Thanksgiving 2025 and Christmas 2025.
Does Valvoline Instant Oil Change require appointments?
No, Valvoline Instant Oil Change does not require appointments; you can just drive in for service.
What payment methods are accepted at Valvoline Instant Oil Change in Carrollton?
They accept debit cards, credit cards, and mobile NFC payments.
How long has Valvoline Instant Oil Change been serving the Carrollton community?
The location opened on April 24, 2020, but Valvoline has nearly 40 years of experience in vehicle maintenance.
What should customers do if they need other vehicle maintenance besides oil changes?
Valvoline Instant Oil Change offers a wide range of preventive maintenance solutions in addition to quick oil changes, so customers can get multiple services during their visit.
Are there dining options near Valvoline Instant Oil Change if I want to grab a meal while waiting?
Yes, nearby restaurants include Taco Bell / KFC, Panda Express, Fazoli's, Pizza Hut, McDonald's, Fuzzy's Taco Shop, China One, Papa Johns Pizza, Subway, and Wendy's where you can grab a quick meal.
Is there a coffee shop close to Valvoline Instant Oil Change where customers can relax?
Yes, a Starbucks coffee shop is nearby where customers can enjoy coffee during their visit.
What other services are accessible near Valvoline Instant Oil Change that customers might find useful?
Nearby services include Public Storage for self-storage needs, WELLS FARGO BANK and Bank of America for banking, Western Union for money transfers, and Banfield Pet Hospital for veterinary care.