Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Carrollton #2000 in Carrollton, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Carrollton, TX or call us at (972) 236-6130.
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Janelle, Ville, and Roy for their exceptional service.
Staff Knowledge
Several reviews noted the staff's knowledge and ability to assist with finding the right parts, although there were also mentions of some employees lacking product knowledge.
Long Wait Times
Customers frequently reported long wait times, especially during busy hours, with some expressing frustration over slow service and inadequate staffing.
Mixed Experiences
While many had positive experiences, there were notable complaints about rude staff and poor service, indicating inconsistency in customer interactions.
Stock Availability
Customers appreciated the availability of parts but also reported instances where items listed as in stock were not actually available in-store.
YG
Yumiartsy G
2 days ago
5.0
Ville C was Very Helpful. He uninstalled and installed my purge valve in my mustang for me. Looked at YouTube videos and figured out what I needed to order from autozone. Also told me what to do after for my texas tags. Hes Great.
AL
angel lozano
5 days ago
1.0
The manager or not sure who it is she didn’t let any employee come out and do the check engine light and was giving everybody an attitude
JS
Jose Sanchez
5 days ago
1.0
Only 1 person working long line !
MH
Michale H
Jan 3, 2026
5.0
Dewight tested My battery, Confirmed it was good and told me I needed to clean and replace the terminals, Dwight cleaned the terminals and got the battery a solid connection for now for my vehicle to act better and I really appreciate them cleaning it and installing the battery terminal protector. Saved me from buying s battery and gave me a solution to my issue for under 5 dollars.
JP
Jimmie Perry
Dec 23, 2025
4.0
Little far to go but they did have the parts I needed without having to order them and the staff was friendly and helpful