AutoZone Auto Parts

4.4
505 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N. Josey Lane in Carrollton, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Carrollton, TX or call us at (972) 492-7232.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3613 N Josey Lane, Carrollton, TX
75007, United States

Hours

Reviews

4.4
505 reviews
5 stars
348
4 stars
74
3 stars
36
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist with car issues.

Product Knowledge

Employees demonstrated strong knowledge about products and services, providing valuable advice and assistance during purchases and installations.

Mixed Experiences

While most reviews were positive, some customers reported negative interactions with specific staff members, highlighting inconsistency in service quality.

Efficiency

Customers appreciated the quick service, especially during battery replacements and diagnostics, often noting minimal wait times.

Store Management

The store manager received commendations for excellent service, but there were also complaints about unprofessional behavior from some management staff.
  • GC
    Glenn Cuccia
    Nov 14, 2025
    5.0
    I needed parts for and older vehicle some needed to be brought in from other stores. After some availability problems occurred Ashley from the store worked her magic to make sure I received my parts. She kept me in the loop great communication and above and beyond great job!!! Thanks again Autozone!!!
  • EK
    Elizabeth Knechtly
    Oct 28, 2025
    5.0
    Walked in and got immediate assistance. Maria looked up my request to see if what I needed was in stock and confirmed that it was. She offered to install my new windshield wipers & I gladly accepted her help. She was quick & helpful and had great customer service. Thank you, Maria! I appreciate you!!!
  • KC
    Kendra Chitman
    Oct 21, 2025
    5.0
    A diagnostic was performed on my vehicle by the helpful and friendly attendant.
  • MC
    Marie Chen
    Oct 14, 2025
    5.0
    I had an excellent experience at AutoZone in Carrollton, TX today. My car battery died unexpectedly, and after getting a jump start, I called ahead to make sure they could help. Ashley was incredibly kind and professional—she even came out to the parking lot to check my car and helped me choose a reliable, reasonably priced battery. The whole replacement process was fast and smooth. I truly appreciate Ashley’s help during a stressful situation. Highly recommend this AutoZone location!
  • GS
    Giancarlo and Sonny
    Oct 8, 2025
    5.0
    Mann Franshesko and Ashley were awesome

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Carrollton, TX?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Carrollton?

It is located at 3613 N Josey Lane, Carrollton, TX 75007, USA.