AutoZone Auto Parts

4.4
509 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N. Josey Lane in Carrollton, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Carrollton, TX or call us at (972) 492-7232.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3613 N Josey Lane, Carrollton, TX
75007, United States

Hours

Reviews

4.4
509 reviews
5 stars
351
4 stars
75
3 stars
36
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, with specific mentions of employees like Jesse, Ashley, and Matthew.

Product Availability

Several reviews noted issues with product availability and stock discrepancies, leading to frustration for some customers.

Assistance and Installation

Customers appreciated the assistance with installations and diagnostics, highlighting employees who went above and beyond to help with battery replacements and other services.

Mixed Experiences

While many reviews were positive, there were also mentions of poor customer service from certain employees, indicating inconsistency in the overall experience.
  • CA
    Chris Apple
    Dec 20, 2025
    4.0
    Very helpful employee and reasonable price for what I was looking for. Definitely recommend and will be back if anything is needed.
  • DJ
    Daniel Jung
    Dec 5, 2025
    5.0
    Stephanopoulos “Quick” was knowledgeable, polite, and direct. He solved my issue with confidence and speed. I see why everyone calls him “Quick”. I own a 2014 TRD Soecial Edition FJ Cruiser, a collectible car. It needs a special kind of care. This location will be my spot for any of my car needs. Look for him if you stop by here.
  • NL
    Natasha Loubser
    Dec 5, 2025
    5.0
    These guys are always ready to help and give solid advice
  • GC
    Glenn Cuccia
    Nov 14, 2025
    5.0
    I needed parts for and older vehicle some needed to be brought in from other stores. After some availability problems occurred Ashley from the store worked her magic to make sure I received my parts. She kept me in the loop great communication and above and beyond great job!!! Thanks again Autozone!!!
  • EK
    Elizabeth Knechtly
    Oct 28, 2025
    5.0
    Walked in and got immediate assistance. Maria looked up my request to see if what I needed was in stock and confirmed that it was. She offered to install my new windshield wipers & I gladly accepted her help. She was quick & helpful and had great customer service. Thank you, Maria! I appreciate you!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Carrollton, TX?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Carrollton?

It is located at 3613 N Josey Lane, Carrollton, TX 75007, USA.