AutoZone Auto Parts

4.1
852 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E. Trinity Mills Rd in Carrollton, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Carrollton, TX or call us at (972) 733-1449.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3124 E Trinity Mills Rd, Carrollton, TX
75006, United States

Hours

Reviews

4.1
852 reviews
5 stars
508
4 stars
134
3 stars
74
2 stars
38
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being rude or unhelpful.

Product Availability

Customers expressed frustration with inventory issues, including items being out of stock or incorrect parts being provided.

Store Cleanliness

The store was generally noted as clean, contributing positively to the shopping experience.

Assistance with Installation

Several customers appreciated the assistance with installations, particularly for batteries and wipers, highlighting the helpfulness of specific employees.
  • CL
    Celeste Green (LadyCeleste415)
    Jan 6, 2026
    5.0
    I want to give kudos to Matt and Sebastian at AutoZone (Trinity Mills). My dilemma was a simple headlight, but it was a big deal to me, because I needed help. I was purchasing the wrong bulbs, replacing the high beam, when it should have been a low beam. It was dark and my poor night vision is no joke. They both assured me that they could help and they did. I received some car knowledge and GREAT customer service!!! Thank you so much.
  • MZ
    Mr. Z
    Jan 4, 2026
    5.0
    When it comes to "right now" parts need, AutoZone is the store to go to. Good quality products, great warranties and a friendly staff to deal with.
  • SP
    Shannen Phipps
    Dec 11, 2025
    4.0
    Clean store and the guy was very helpful
  • JN
    Joe Neathery
    Nov 12, 2025
    3.0
    If u get someone there that knows what they are doing it's cool . Most of the time u leave with the wrong stuff. Two days ago I went to get a relay, had to go to three stores, paid for at the first one. But still didn't get the relay. Had to wait one hour to get my money back.
  • EG
    Enyssa Gamez
    Oct 10, 2025
    1.0
    Car battery died last night I got it jumped I called in to see if they offer the service of charging my battery but when I called they said they can do it but I would have to take my battery out and basically walk it to the AutoZone I’m just a girl lol and if you even held a battery yk it’s hard to carry then when I said I can get my car over there with the battery in it and we can take it out then he said we not supposed to do it….im sorry what you just said you can charge my battery and now it was met with we are not supposed to do it I went ahead and called aaa and they came out here (with out me having to take out my battery) and charged it I know now to stay away from this AutoZone they don’t seem to care about the customers needs seems like this autos doesn’t like ppl with car battery issues and I’m pretty it’s the same guys that’s always rude someone needs to talk to him about it I made the call around 8:35 this morning 10/10/25 this guy ig is really bad for business

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Carrollton, TX?

AutoZone Auto Parts in Carrollton, TX is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Carrollton?

The store is located at 3124 E Trinity Mills Rd, Carrollton, TX 75006, United States.