Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E. Trinity Mills Rd in Carrollton, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Carrollton, TX or call us at (972) 733-1449.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
846 reviews
5 stars
503
4 stars
133
3 stars
74
2 stars
38
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being rude or unhelpful.
Staff Knowledge
Several customers highlighted the staff's knowledge and ability to assist with vehicle issues, though there were instances of staff being unhelpful or dismissive.
Wait Times
Customers frequently mentioned long wait times due to insufficient staff at the registers, leading to frustration.
Product Availability
The store generally has a good selection of parts, but there were complaints about inventory inaccuracies and unavailability of specific items.
Installation Services
While some customers appreciated the assistance with installations, others reported poor service or incorrect installations.
- JNJoe NeatheryNov 12, 20253.0If u get someone there that knows what they are doing it's cool . Most of the time u leave with the wrong stuff. Two days ago I went to get a relay, had to go to three stores, paid for at the first one. But still didn't get the relay. Had to wait one hour to get my money back.
- JMJosh MuthubiOct 12, 20255.0Good customer service
- EGEnyssa GamezOct 10, 20251.0Car battery died last night I got it jumped I called in to see if they offer the service of charging my battery but when I called they said they can do it but I would have to take my battery out and basically walk it to the AutoZone I’m just a girl lol and if you even held a battery yk it’s hard to carry then when I said I can get my car over there with the battery in it and we can take it out then he said we not supposed to do it….im sorry what you just said you can charge my battery and now it was met with we are not supposed to do it I went ahead and called aaa and they came out here (with out me having to take out my battery) and charged it I know now to stay away from this AutoZone they don’t seem to care about the customers needs seems like this autos doesn’t like ppl with car battery issues and I’m pretty it’s the same guys that’s always rude someone needs to talk to him about it I made the call around 8:35 this morning 10/10/25 this guy ig is really bad for business
- EPemir pepicSep 29, 20255.0Excellent service
- SSSponsurdSep 10, 20251.08 registers but only 2 ever open and working. Be prepared to wait!!!!
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Carrollton, TX?
AutoZone Auto Parts in Carrollton, TX is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Carrollton?
The store is located at 3124 E Trinity Mills Rd, Carrollton, TX 75006, United States.
What auto parts brands does AutoZone Carrollton offer?
AutoZone Carrollton carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, they offer both in-store pickup and same-day delivery services.
Can customers shop online and pick up their orders at AutoZone Carrollton?
Yes, customers can shop AutoZone online and choose in-store pickup at the Carrollton location.
What types of products can I find at AutoZone Auto Parts in Carrollton?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Carrollton for customer service?
You can call them at (972) 733-1449 or email customer.service@autozone.com for assistance.
Are there any restaurants near AutoZone Carrollton where I can eat before or after shopping?
Yes, nearby restaurants include Akshaya Indian Kitchen, Mai Colachi BBQ & GRILL, Ruchi Palace Indian Cuisine, Queta Macs Lunch and Snacs, El Arepazo Vzla LLC, Florida Style Seafood, The Island Spot, Cicis Pizza, and Coach SLim Snowcones.
What other automotive services or stores are located near AutoZone Carrollton?
Nearby automotive-related places include another AutoZone store, Tint Star (car window tinting), ShineWorks Detailing & Ceramic Coating, and M J Electronics (automotive services and repair).
Are there any fitness or sports facilities near AutoZone in Carrollton?
Yes, nearby fitness and sports venues include Pool Side (swimming pool and gym), Fit2Score Golf Club Fitting, The Highlands Performance Golf Center, Fit Over 40 Dallas, and ChrisOwnbey.com gym.