Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Caddo Mills, TX!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,373 reviews
5 stars
1,153
4 stars
574
3 stars
328
2 stars
129
1 star
189
What are people saying?
AI-generated from recent customer reviews
Shower Facilities
Multiple customers reported issues with the shower facilities, including cold water and malfunctioning equipment.
Staff Performance
Feedback on staff was mixed; while some employees were praised for their friendliness and helpfulness, others were criticized for rudeness and poor customer service.
Cleanliness
The cleanliness of the facility was noted positively by some, but there were also complaints about dirty restrooms and showers.
Parking Issues
Many reviews highlighted problems with parking availability, including high fees for reserved spots and a lack of free parking options.
Fuel Services
Customers experienced issues with fuel pumps, including malfunctioning card readers and long wait times.
- LNLee Norton5 days ago5.0Gas and convenience store.
- AAAlaa Alaa6 days ago1.0I've memorized this place; I wouldn't come back even if heaven were here. I booked a shower two hours ago and I'm still waiting.
- CMCooper ManDec 20, 20251.0Subject Formal Complaint Regarding Shower Facility – Pilot Travel Center #367 To the Management and Administration of Pilot Travel Center #367, 2226 FM 1903, Caddo Mills, TX 75135 I'm writing to formally report an unacceptable experience during my visit to Pilot Travel Center #367. I arrived at your location at approximately 1:30 AM on December 20, 2025, and used both the fuel services and the shower facilities. I paid $18 in cash for a shower and was assigned Shower Room #6. After entering the shower, undressing, and turning on the water, only cold water was running, and at very low pressure. I waited for a considerable amount of time, attempting to adjust the faucet in all possible directions, but hot water never became available. It appeared that the faucet was malfunctioning. Because I was already soaped and undressed, I could not reasonably leave the shower to report the issue at that moment. As a result, I was forced to complete the shower using cold water, in winter conditions, which caused significant discomfort and exposure to cold. I finally exited the shower at approximately 2:35 AM local time. Afterward, I reported the issue to the male employee on duty that night. He entered Shower Room #6, inspected the faucet, and stated—calmly and without surprise—that the faucet requires being hit forcefully and knocked against the wall in order for hot water to work, as it frequently gets stuck. This response was extremely concerning. It indicates that the issue is known, yet the shower room remains in service and customers are charged for its use. I would like to ask the technical staff and management of this travel center: Do you consider it acceptable to charge customers for the use of shower facilities that contain known defective equipment, especially during winter conditions? This was my first negative experience using a shower at a Pilot Travel Center, and it was deeply disappointing. I hope that appropriate corrective action will be taken to repair the malfunctioning equipment in Shower Room #6, if this has not already been done. Thank you for your attention to this matter. I expect that Pilot Travel Centers will maintain safe, functional, and professional standards for all paying customers. ----- Best regards, Yury B.
- AMAngel MartinezDec 11, 20254.0Las bombas de diesel en mantenimiento, no funcionan por el momento Dic/11/25 10pm
- YBYahia BellifaNov 27, 20251.0Weekends employees are the worse
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Caddo Mills, TX offer?
Pilot Travel Center provides fuel options including gasoline and diesel, DEF, Wi-Fi, overnight parking, showers, laundry facilities, a CAT scale, a game room, and an electric vehicle charging station.
Are showers available at the Caddo Mills Pilot Travel Center?
Showers are available at many Pilot locations. For current availability and prices at Caddo Mills, please contact the store directly or use the store locator tool online.
Can anyone purchase a shower at this travel center?
Yes, showers can be purchased by anyone at Pilot Travel Center locations.
What are the operating hours of the Pilot Travel Center in Caddo Mills?
The Pilot Travel Center in Caddo Mills is open 24 hours a day, 7 days a week, including holidays with regular hours.
What payment methods are accepted at the Caddo Mills Pilot Travel Center?
The travel center accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Does the Pilot Travel Center offer parking and are there any rules for overnight parking?
This location offers paid and free parking lots including prime and truck parking spaces. For specific overnight parking rules, please reach out to the store directly.
What nearby dining options are available around Pilot Travel Center in Caddo Mills?
Nearby dining includes McDonald's, Dw-11 Indian Cuisine Dhaba, Baker's Ribs, Huddle House, Original Fried Pie Shop, and Pizza Inn, offering a variety of fast food, American, Indian, barbecue, and bakery options.
How can the nearby Greyhound Bus Stop at Texaco help customers visiting the Pilot Travel Center?
Customers can use the Greyhound Bus Stop near Texaco for convenient bus transportation to the area, making it easier to access Pilot Travel Center without a personal vehicle.
Is there an electric vehicle charging option near the Pilot Travel Center?
Yes, the Pilot Electric Vehicle Charging Station is located nearby, providing charging services for EV drivers visiting or passing through the area.
What nearby automotive services are available to customers around the Pilot Travel Center?
Nearby automotive services include Southern Tire Mart for tire and brake services, Havoline Xpress Lube for repairs, and various gas stations like Texaco and Shell for fueling needs.