Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.3
869 reviews
5 stars
659
4 stars
45
3 stars
25
2 stars
37
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting individuals like Eric, Kadence, and Justin.
Service Quality
While some customers were satisfied with the car wash results, others reported issues with cleanliness and damage to their vehicles, indicating inconsistency in service quality.
Operational Issues
Several reviews mentioned problems with equipment, such as non-functional vacuums and lack of available towels, which detracted from the overall experience.
Negative Experiences
A number of customers expressed frustration with rude staff interactions and unresolved complaints, leading to a perception of poor customer care.
- TCTom Clarke5 days ago5.0Another visit yesterday & another great experience! Justin and his crew always deliver and have made me a “forever customer.” The quality of wash, cleanliness of their facilities, and customer service are all superb!!! 😁👍
- RCRuben Contreras6 days ago5.0Mr JUSTIN did an amazing job @ my JEEP WANGLER wash! He was the most amazing friendly, professional, and very attentive to detail. My JEEP look brand new when he was done. —definitely coming back! thank you JUSTIN 👍🏻
- BBBabyK6 days ago5.0This car wash is amazing i love the customer service and the way im greeted everytime i come the vacuums are awesome definately recommended
- BNBobe Ngam6 days ago1.0This was the worst car wash experience I have ever had. The manager on duty was very rude, unprofessional, and disrespectful. When I initially signed up for my subscription, I was told that switching cars would be possible. I returned to the location specifically to do this. Upon arrival, the office windows were closed. When the manager finally addressed me, he falsely claimed he had been waiting for me for five minutes, which was untrue. Instead of calmly explaining whether switching cars was possible or outlining any limitations, he responded with hostility and poor attitude. I was bluntly told to cancel my subscription through an application, phone number or leave. Even if switching vehicles was not possible after signup, there is a professional and respectful way to communicate that to a paying customer Instead of explaining the policy like a professional, I was told to cancel my subscription or leave. Zero customer service, zero respect, zero professionalism. Even if switching cars wasn’t allowed, there is no excuse for speaking to a paying customer this way. I would not recommend this place to anyone. Management clearly does not care about customer experience.
- TATaylor ArvidsonDec 11, 20252.0Not one to ever leave a bad review, in fact I love this car wash and have had a membership for years. Today I pulled into the members line and the gate clearly wasn’t working. I went to back out and drive up to the window and this girl who I had not seen walking out, throws her hands up at me. I pulled back in and as I roll down my window to apologize for not seeing her she rudely says “I’m literally standing right here”. I was speechless… she was not standing there when I had pulled in, I’m guessing she had started walking out after I had been sitting there for awhile, but I could not see her behind the metal box in the drive-through. The car wash itself was great, customer service not so much.
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash offer?
Zips Car Wash offers quick and convenient express car wash services, including free self-service vacuums and detailing amenities.
Where is Zips Car Wash located?
Zips Car Wash is located at 301 E Rendon Crowley Rd, Burleson, TX 76028, USA.
What are the operating hours of Zips Car Wash?
Zips Car Wash is open daily from 7:00 AM to 7:00 PM with special holiday hours on certain dates such as closing early at 5:00 PM on December 24 and December 31, and closed on November 27 and December 25.
Does Zips Car Wash accept cash payments?
Zips Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards as payment.
What is the ZIPS UNLIMITED™ membership program?
The ZIPS UNLIMITED™ membership program offers daily wash privileges at all Zips Car Wash locations, helping you protect your vehicle investment.
Can I use the self-service vacuums at Zips Car Wash for free?
Yes, every car wash at Zips includes free self-service vacuums for customer use.
What major credit cards are accepted at Zips Car Wash?
Zips Car Wash accepts American Express, Discover, MasterCard, and Visa.
What nearby medical facilities are close to Zips Car Wash?
Nearby medical facilities include Interventional Pain and Spine of Greater DFW, Best Way Clinic of Burleson, and Burleson Dentures & Dental & Braces Too, which may be convenient if you have appointments before or after your car wash.
Are there any nearby dining options near Zips Car Wash?
Yes, nearby dining options include Rudy's Country Store and Bar-B-Q, Texas Roadhouse, Cheddar's Scratch Kitchen, and Chipotle Mexican Grill, perfect for grabbing a meal before or after your car wash.
Is there a nearby gas station where I can fuel up near Zips Car Wash?
QuikTrip, a nearby gas station and convenience store, is located close to Zips Car Wash, allowing you to fuel up your vehicle conveniently during your visit.