Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
I am writing to express my disappointment with a recent car wash service. Upon exiting the tunnel, I discovered that my vehicle was covered in organic debris—including leaves and residue—likely left behind by the brushes from a previous wash. When I requested a complimentary re-wash to resolve the issue, customer service declined my request. Given the premium price paid for the service, I expected a much higher standard of cleanliness and more accommodating customer support.
MB
Megan Baskett
Feb 24, 2026
5.0
Went and had my car wash at zips it was a great experience journey was super friendly gave me all my options, I will 100% be back:))
CD
Cor’darian Drisdle
Feb 20, 2026
5.0
Lorelei guided me so well into the wash tunnel, great customer service and great vibes all around great employee also super cute!
RS
Randy Salach
Feb 10, 2026
5.0
Alway's go here place is alway's clean. The vacuum is very good. They have some window cleaner and dry off rag's. Their a young man there. His name is konlan. He is very knowledgeable and professional. I tell people to use this car wash and location all the time.
GG
Grandma
Feb 6, 2026
1.0
Stopped at the Zips in Ft.Worth, I have membership, this particular Zips would not accept our phone#, does not exist. I told him that we go to the Zips in Burleson all the time. He told us that they have to look up our info a different way...he ask if we have a sticker, which we pointed out. He wanted me to take a pic of the sticker. He said that he could not lean over to look at the sticker...he was standing right next to my car. He told my husband to remove it, WHICH MY HUSBAND DID. AS HE WAS REMOVING IT, HE TRIED TO STOP MY HUSBAND FROM REMOVING IT. IT WAS TO LATE. HE THEN TOLD HIM THAT A SCANNER SCANS THE STICKER AND CAN TELL IF IT HAS BEEN REMOVED, AND IF SO, IT IS TOTALLY VOID. WE WERE SO UPSET AFTER THIS. We also were so embarrassed by holding up the line. This is the first time we've gone thru anything like this...we are considering canceling our membership.
Residents of Burleson Tx.
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