Pilot Travel Center

3.6
1113 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Buda, TX! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
10700 U.S. Hwy 183 N., Buda, TX
78610, United States

Hours

Reviews

3.6
1,113 reviews
5 stars
452
4 stars
223
3 stars
149
2 stars
68
1 star
221

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, particularly managers, leading to a negative customer experience.

Shower Availability

Customers frequently complained about long wait times for showers, often exceeding two hours, due to the limited number of showers available.

Cleanliness

Several reviews mentioned dirty conditions in restrooms and showers, with some towels reported to have a bad smell.

Parking Issues

The parking lot was described as small and cramped, making it difficult for truck drivers to find adequate parking.

Fuel Pricing

Customers expressed dissatisfaction with high fuel prices and issues with fuel pump functionality.
  • RR
    Robby
    Nov 6, 2025
    5.0
    One of the most professional and patient truck stops I have ever been to. Especially Krystal. The whole staff runs the place excellently. I never regret coming here.
  • BD
    Benjamin Dalton
    Oct 24, 2025
    1.0
    Literally no point in having showers with permanantly an hour wait. Drove here omw to work clerk on thw phone didn't think to lmk about said hour wait.
  • ND
    Nur David
    Oct 22, 2025
    1.0
    I really really sorry to leave this comment on this the pilot travel center I’m never seen this kind of very rude Manager and the way treating me is so bad. I know the manager she’s old she cannot be fit to be giving the service. She’s very arrogant and rude managers. I was there 10 18 2025 I was paid to take a shower first time the lady she told me 15 minutes and they told me the shower where was out of service. They told me waiting another 25 minutes after that asked me another 45 minute after that this is the manager came. She told me to wait another one hour. I told her why are you wasting my time why you don’t tell me before and she just starting altitude even she didn’t ask me sorry or apologies. I told her why are you wasting my time she just wanna if you want I can refund you money and she just refund the money and the way she just talk to me and the way she treated me. It was so bad I’ve never seen this kind of manager. Also the cashiers very rude because they don’t care about the customer. They don’t know how to give service because they get them the salary this is not his own company so whatever it is, she get her salary. That’s why she don’t care about the service and she don’t care about the company name. If you own this business I’m telling you she will give the best service but she’s you know employee she doesn’t care but I really sorry for that. I don’t wanna come back again because of the managers I found another gas station behind of the Pilot the name of Mustangs when I was coda the cashier and the manager the way how to treat me in the shower how he was cleaning they give me to everything is the best service even is not compared with this, but it’s good. You know to know they have a better one sorry Pilot, that your employee.
  • CJ
    Crystal Johnson
    Oct 19, 2025
    5.0
    I think this is one of my favorite stops in the area. Pretty quiet outside of the trucks but no loud music players or disruptive people so you can actually sleep so you can get back on the road. Let me tell you the shower on the left when you walk in is amazing - pressure is awesome. They only have 2 but its ok they are small but mighty. All the staff I have interacted with are friendly and helpful. They do have a McDs as well. Also I will say BEAUTIFUL SUNSETS if you get there in time for them.
  • UF
    Una Floridana
    Oct 16, 2025
    1.0
    Gracias 🙏🏻 a todos los comentarios evitamos venir aquí y gastar nuestro dinero (porque mi esposo es camionero). Se imaginan gastarse $800 y que no te atiendan bien? No hay suficientes baños, es un lugar sucio, el personal es grosero y no te devuelven el dinero de un artículo dañado... 👋🏻 Aquí jamás iremos.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.