Grease Monkey

Reviews

• VV

  Valdo

  6 days ago
  1.0
  I was harrassed by the boy girl at the receptionist window for grabbing two waters and IT demanded I put back the water instantly I diffused the situation like a MAN (a real one ) lube techs are great her or it not so much won’t be coming back
• JL

  Joseph Lucero

  Mar 6, 2026
  5.0
  I asked a question about my rear differential fluid. It was pretty low and the manager Alex told me they topped it off and they took care of my vehicle very well.. I would recommend this location here in Buda to anyone that wants good honest service at a reasonable price
• HT

  Henry Trevino

  Feb 28, 2026
  1.0
  As a mechanic I'm very particular where I take my truck. Gas monkey being local, is convenient. I even take my extended families vehicle's there. I also have had work friends go to this location. But today was the end of that. Went for an oil change and tire rotation. I asked if greasing needed components like drive shift and so on was part of the service. The first guy was clearly new and didn't know what i was talking about. The second said yes they normally do but they had no grease gun. Shocking that a whole business is depending on one grease gun, but ok. Then the blend of oil i used last time is out and only full synthetic is available. Ok up-sell. Fine. At the end. Only an oil change was done. Aperantly they don't have a simple Allen bit to take the cap off my after market rims. Its a simple 1/4 size alen. So ok. Price adjustment subtract rotation. I went home and brought a new bit set for them to use(not to mention i planned on letting them have it) it's a $20 to $30 kit on Amazon. But now it's Aperantly against shop policy and for me to take it elsewhere for a tire rotation. But they asked me for the lug nut locking key. The nuts that actually hold the rim to the truck. That they can borrow from me at every rotation at every shop. But the decorative plastic cap. Against shop policy lol. Again I'm a mechanic for over 30 years. Clearly I was blown off. Perhaps it was to late in the shift 🤔. Or they just didn't feel like it. Either way it's bad form. And message received loud and clear. I WILL take my business and everyone I have brought with me elsewhere.
• RR

  Raechel Rowan

  Feb 14, 2026
  1.0
  EDIT: they did reach out, apologized and offer to buy the part personally for my car. But appreciate the customer service and apology very much. I’m so irritated I just waited an hour in the office for my brakes just to be told they can’t do it because they don’t have the equipment they need for my car.. I drive a 2020 Mazda cx-5? What is complicated about my car that it needs “special equipment” additionally why did I just wait an hour for nothing? I go there all the time I even had 15% off my loyalty card but I am so annoyed with this experience. Cmon you guys could have done better .
• LL

  Lydia

  Jan 14, 2026
  5.0
  In my experience, everything went fantastic. Trey welcomed me and he was so kind and helpful. I just went for an oil change and him and the team aired my low tire as well as changed out my air filter that I had bought on my own and saw I had it on my seat. Great customer care

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