A & M Twin City Paint And Body

Reviews

• VT

  Victor Trammell

  Nov 12, 2025
  5.0
  Absolutely great experience, from start to end. Very professional, and communicate well. I recommend this shop to everyone.
• GH

  Gary Hutchinson

  Sep 16, 2025
  1.0
  took my silverado to this business for hail dent repair and paint on the roof and hood.explained i wanted the hood and roof stripped and primed,sealed and painted.estimate was ok and john ed said bring it on monday and would be finished on friday.they were busy so they asked me to bring it in the next day.ok.took it in.they kept the truck 3 weeks with me checking on it quite a bit.was told it was complete and ready for pick up.when i went there on saturday and saw it i couldnt believe how bad it looked.the paint on the hood was chipped,runs in the paint,could see the terrible body work through the paint job on the hood.primer or some kind of yellowish,whitish substance on the door side moulding.(john ed said he didnt know what it was that it must be from sitting in the sun.i told him it was not faded from sun that they got something on both sides that wasnt there when i brought it in.he agreed to paint the moulding and said just give him a chance to make it right.he said he would do it immediately monday.there was also bad overspray on the doors and cab.he said the painter was new and messed it up and had been fired.(but he tried to have me accept this terrible work.i did not) so i hesitantly left it there to be re-done and almost 2 more weeks go by and they say its ready.well now the hood looks good and the doors are acceptable but the hail damage on the roof is still visible and there are smudges in the clearcoat.i got my truck out of there because my faith in their abilities to do any better was not good. the whole experience was really bad.will never do business with them again and am hoping people will not trust their vehicle with them. very bad experience and unproffessional.
• PM

  Preslee Mazzapica

  Sep 9, 2025
  5.0
  Was blown away by the service here! Brought my car in with a dented and scratched bumper area and he had it in perfect condition within less than 24 hours. So grateful. At a great price too, and with such kind countenance. Would for sure recommend to anyone!!!
• KM

  Kyeana Muniz

  Aug 11, 2025
  1.0
  We brought my husband’s, truck here for bodywork after a hailstorm. We were quoted that the truck would be done with two weeks. Two weeks comes and goes we don’t hear anything from them we have to reach out and the truck isn’t complete they tell us it will be ready to pick up the following week. Weekend comes and we don’t hear from them We call on Monday and tell them me need it back because we no longer have the rental car. We go to pick the vehicle up and it is not completed at all. Taillight is missing and the molding isn’t finish. The lady in the office say well it’s driveable, that wasn’t the issue to begin with we brought the truck for body work and how am I supposed to drive without a taillight.Tell them they have to the end of the week we call today and they are surprisingly STILL not done with the vehicle this is ridiculous and not how to run a business
• AK

  Andrew Kurtzman

  Apr 23, 2021
  1.0
  The work load seems to be lynch-pinned on one person to coordinate all services. My keys were not labeled or identified, and one customers keys were misplaced while I was waiting in the small lobby as well and had to be rummaged for for several minutes. The office is disorganized. I had to provide my insurance claim number, last name, phone number, and information several times, as a mixture of hand scratched paper records and computer invoices are used. The staff spent a portion of the time while I waited yelling across the small office at each other, with one member stating that they were the only reason that anyone came to the shop and that they were the only reason the shop was able to run. The office staff does not wear protective masks during a global pandemic, with multiple posted signs that say masks are not required and much smaller text stating that it is recommended (which makes no sense, as if the shop recommended it, they would wear them as well.) I brought my vehicle in for hail damage repair. I had a time limit for repairs, which the shop understood and agreed they would look at the car that day, call me back, and then let me know if it was able to be done. They informed me that as long as it could be repaired traditionally, it would be definitely done by Monday afternoon (the day before I needed to leave), and then the vehicle was dropped off a week before the repairs needed to be complete. At the end of the third business day, I hadn't received a call back or any update on the progress or if they believed they could repair traditionally, but got a call from my insurance agent that was telling me she was informed from the shop that they could not do the repairs on time. I was never told this from the shop. I had to call again to ask about this, after which they coordinated only repairing my broken windshield. I had to call back the next afternoon (Friday) again for an update and I was told it would happen "maybe monday morning, or maybe monday afternoon, but they are going to figure out if they can get it done" when I have to leave town on Tuesday. Each call I would be told "I was JUST about to call you, thank goodness you called". When I asked to pick my car up because a different business in town could guarantee the repair, I was told that I should understand the repairs have been chaotic and they were on top of communicating with me about the services, and that it's unfortunate that I was unhappy with the service I received. Overall, my car was in their facility for approximately 6 days and no repair work was performed on it, and only an assessment of the damage was performed (independent assessment via insurance company took approximately 30 minutes to assess damage). While I did not see the quality of any repair job that was performed, the client communication, organization, and office staff structure left a lot to be desired and I would recommend going elsewhere.

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