Renting a car at Brownsville-South Padre Island International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at BRO today.
Feedback on customer service is mixed; while some staff members received praise for their helpfulness, others were reported as rude or unprofessional.
Vehicle Condition
Several customers noted issues with the cleanliness and condition of the vehicles, including receiving cars that were dirty or had mechanical problems.
Reservation Issues
Many customers experienced problems with reservations, including unavailability of reserved vehicles and unexpected charges.
Efficiency
While some customers reported quick and efficient service, others faced long wait times and delays during pickup and drop-off.
Communication
Customers expressed frustration over poor communication, particularly regarding phone responsiveness and follow-up on issues.
AA
Aldo
2 days ago
1.0
They gave me a dirty car with no gas and still charged for the gas. Then they stole my deposit. I called the store multiple times and the employees hung up the phone on me. I called customer service and they did not help either.
JF
joe Fonseca
Nov 1, 2025
5.0
I had no problems here, I rented a Ford F150 Truck with 750 miles, clean. I filled it up a couple of miles from the airport going down the airport road entrance. A few days later I received email notification that everything was well, so no charges. I always take pics and a quick video because they do not go outside to check the vehicle.
TT
tony t
Oct 30, 2025
1.0
Customer service is sucks I been renting cars for a while Not anymore
AG
Angela Gibbs
Aug 23, 2025
5.0
Quick and easy reservations, priced well and friendly staff
MV
Mario V
Aug 22, 2025
5.0
The customer service from this office is incredible. Brandon and Roberto, thank you for making my rental experience an easy process. You guys are amazing!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Brownsville?
Enterprise Rent-A-Car is located at 700 Amelia Earhart Dr, Brownsville, TX 78521, at the Brownsville-South Padre Island International Airport.
What are the operating hours of Enterprise Rent-A-Car at BRO airport?
The rental office is open Monday to Friday from 8:00 AM to 11:30 PM, and on Saturdays and Sundays from 9:00 AM to 11:30 PM.
What types of vehicles does Enterprise Rent-A-Car offer at Brownsville-South Padre Island International Airport?
They offer a wide selection including compact cars, passenger vans, family SUVs, and luxury cars to suit vacation, business, or other travel needs.
Can I reserve a rental car online for pickup at Enterprise Rent-A-Car Brownsville?
Yes, you can reserve your rental car online via their official website at enterprise.com or the provided reservation URL.
What payment options are accepted at Enterprise Rent-A-Car in Brownsville?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car at BRO airport offer any discounts?
Yes, they offer discounts for active military members, among other promotions such as weekend specials.
Which nearby car rental agencies are located close to Enterprise Rent-A-Car in Brownsville?
Nearby car rental agencies include Budget Rent A Car, Hertz, Dollar Rent A Car, National Car Rental, and Avis Car Rental, offering customers additional rental options.
How can nearby transit and airlines like United Airlines and Brownsville South Padre Island International Airport assist me when renting a car at Enterprise?
The close proximity to United Airlines and the airport terminal makes picking up or dropping off rental cars convenient for travelers flying into or out of Brownsville.
Are there nearby amenities such as ATMs or banks near Enterprise Rent-A-Car at BRO airport?
Yes, there are IBC Bank ATMs located nearby, which add convenience for cash withdrawals and banking needs during your visit.
What languages are supported by the Enterprise Rent-A-Car team at BRO airport?
Enterprise Rent-A-Car in Brownsville primarily offers service in English to assist customers.