Enterprise Rent-A-Car

4.1
433 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Brownsville, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Brownsville location today.

Location

Enterprise Rent-A-Car
4177 Expressway 83, Brownsville, TX
78520, United States

Hours

Reviews

4.1
433 reviews
5 stars
281
4 stars
51
3 stars
19
2 stars
19
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Vehicle Condition

Most reviews noted that vehicles were clean and well-maintained, although there were some complaints about missing items and maintenance issues.

Reservation Issues

Several customers reported problems with reservations, including unavailability of booked vehicles and inconsistent information regarding rental policies.

Communication

Customers expressed frustration with unclear communication regarding rental requirements and policies, leading to confusion and inconvenience.

Mixed Experiences

While many had positive experiences, there were significant complaints about poor service and discrimination, indicating a lack of consistency in customer care.
  • NI
    Nena Ibarra
    Dec 16, 2025
    5.0
    Very polite personal. . clean and nice vehicle.. exactly what I needed.. 💯% recommended ☺️👍
  • CC
    Cruz
    Dec 15, 2025
    5.0
    Crista does an amazing job! I’ve been in twice, and both times she made sure all of my rental needs were taken care of. Great service.
  • EG
    Eddie Garza
    Dec 9, 2025
    5.0
    Had a great experience I was treated well and the staff was friendly and had me in and out quickly.
  • IP
    Israel Pena
    Nov 4, 2025
    5.0
    I recently rented a vehicle from the Enterprise location on Expressway 83 in Brownsville, and I was thoroughly impressed. The staff was exceptionally helpful and friendly, making the entire rental process quick and hassle-free. Special thanks to the team for their professionalism and for going above and beyond to make sure I had a great experience. The vehicles were clean, well-maintained, and ready to go. I highly recommend this Enterprise location for anyone needing reliable car rental service in Brownsville. I’ll definitely be coming back for future rentals.
  • JL
    J L.
    Oct 30, 2025
    1.0
    It's so sad that my kids missed an Appt in Houston because the car broke down in the rest Area passing Sarita check point. They where stranded since 230pm and all they would say call a toll truck, and call an Uber. If you all know Ubers can not pick anybody up in the Rest areas. Then they where told call 911 so they can give you a ride too the next enterprise station, really being stranded with kids due too not inspecting there vehicles before handing them out is lack of not caring for your customers security in the road. You rely on there vehicles too get there with no trouble and an hour later they break down. The wrecker didn't get there till 4 hours later, then they threaten you if anything happens too the vehicle you are liable, then they tell you so only you can ride with the tow truck leave your family there in the rest area unsafe no food who cares about them and go get another car then go back for your family who in the right mind will do that so inconsiderate. I'm hoping next time you think in renting a vehicle don't go here because if you get stranded in the middle of nowhere you are not protected by Enterprise you fend for urself. WORST EXPERIENCE EVER

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Brownsville, TX?

You can rent a wide range of vehicles including cars, vans, luxury cars, and autos with flexible rental options at Enterprise Rent-A-Car in Brownsville.

What are the business hours for Enterprise Rent-A-Car in Brownsville?

Enterprise Rent-A-Car in Brownsville is open Monday through Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 12:00 PM.