AutoZone Auto Parts

4.5
311 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Brownsville #3971 in Brownsville, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brownsville, TX or call us at (956) 838-5775.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7160 Padre Island Hwy, Brownsville, TX
78521, United States

Hours

Reviews

4.5
311 reviews
5 stars
231
4 stars
39
3 stars
26
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service, particularly highlighting the helpfulness and professionalism of staff members like Cruz Lara.

Product Availability

Some customers reported that the store often has the parts they need, while others mentioned instances of unavailability.

Staff Knowledge

Customers appreciated the staff's knowledge and willingness to assist with installations and troubleshooting.

Mixed Experiences

While most reviews were positive, there were a few negative experiences regarding unprofessional behavior from some employees.

Store Cleanliness

The store was generally noted as clean and well-maintained, contributing to a pleasant shopping experience.
  • CC
    Cesar Cantu
    Nov 9, 2025
    1.0
    No customer service. I walked in, no greeting, no assistance was offered by 2 employees.
  • DT
    Denisse Tamayo
    Oct 16, 2025
    5.0
    Great customer service! Always helpful!
  • CM
    Christina Martinez
    Oct 13, 2025
    5.0
    Today I had an issue with my battery terminals connectors coming loose. I literally had 1 of the cables that connects the terminal to the battery come loose. I was worried that I would have issues driving my vehicle like this. Then I stopped by Auto Zone and explained to the store manager Mr.Cruz Lara what I was dealing with and he fixed it for me for free. He also explained that the rest was becoming loose too. So he fixed the one with the issue and tightened the rest for me. I couldn't have requested better service anywhere.
  • ES
    Ernesto Salinas
    Sep 28, 2025
    5.0
    El servicio es exelente, años de comprar ahi y no me decepcionan
  • AJ
    Alex Jones
    Sep 19, 2025
    5.0
    Mr Cruz L was extremely helpful with everything I asked him for. He helped me fix a problem I've had for months, if you're coming to this AutoZone, I highly recommend speaking to him. He took the time, had the initiative, and was very patient in providing me excellent customer service. Thank you Mr Cruz L!

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Brownsville, TX?

AutoZone Auto Parts in Brownsville is open daily from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts Brownsville #3971 located?

It is located at 7160 Padre Island Hwy, Brownsville, TX 78521, USA.