Enterprise Truck Rental

Reviews

• MI

  Mario A Ortiz III

  Feb 4, 2026
  5.0
  Carly and Ruth are amazing! Both very professional and understanding My experience was all the best because of these two ladies assisting me even after I had inconvenienced them with my delay in arrival.
• QJ

  Quentin Johndrow

  Feb 3, 2026
  5.0
  Ruth was amazing and answered all my questions, and made the whole process quick and simple!!!!
• IC

  Ian Cummings

  Dec 20, 2025
  2.0
  Beware: All Enterprise locations do not have the same deposit amount. I budgeted enough on my credit card for the $250 deposit I was charged in the Houston area. This location charges $300. I spent an hour and a half trying to move money around going back and forth with my bank and cards because debit cards are not accepted as a form of payment. Enterprise has zero payment flexibility options for their customers. No debit cards accepted. Only Credit Cards. We were in town for a family wedding around the holidays and things get tight. Had the payment policy been even remotely flexible my experience would have been smooth. With that being said, customer service was great. They get 2 stars because I refuse to place the blame for bad company policy on employees. Their team was outstanding. It was a busy holiday weekend and the whole crew was kind, courteous, and professional. Suggestion: Your customers should be allowed to pay for the rental on a debit card and use a credit card for the deposit.
• DS

  Drew Smith

  Dec 9, 2025
  1.0
  Apparently rules are not the same as stated on website. You cannot be added as a driver under original renters credit card . In the past Ive obtained vehicles (over 100 times) By being added as a driver under my boss card. Debit not accepted
• CS

  Christopher Sutherland

  Dec 5, 2025
  5.0
  Staff was great. Quick turn around into the vehicle.

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