Enterprise Rent-A-Car

4.1
397 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

31240 Ih 10 W, Boerne, TX
78006, United States
(830) 755-5009
https://www.enterprise.com/en/car-rental/locations/us/tx/boerne-5236.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Boerne, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Boerne location today.

Location

Enterprise Rent-A-Car
31240 Ih 10 W, Boerne, TX
78006, United States

Hours

Reviews

4.1
397 reviews
5 stars
260
4 stars
40
3 stars
17
2 stars
17
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the staff for being helpful and friendly, others reported rude behavior and poor communication.

Vehicle Condition

Several reviews highlighted issues with dirty or poorly maintained vehicles, including cars with visible damage.

Reservation Issues

Numerous customers experienced problems with reservations, including receiving incorrect vehicles and lack of availability.

Overall Experience

While some customers had positive experiences and appreciated the service, many expressed dissatisfaction and indicated they would not return.
  • SR
    Stacy Robinson
    5 days ago
    5.0
    Renting at this location was fast and easy. Employees were helpful in helping me get a bigger car thru insurance.
  • CR
    Carolyn Rowan
    Jan 6, 2026
    1.0
    This Enterprise was always good until they recently changed managers. The new manager is Rich. He is very unprofessional and rude. I will not be going back. A good manager follows up on processes instead of trying to blame someone else or prove they are right when they are clearly wrong. I called the area supervisor Amanda to get some clarity. We will see if they care enough to call back.
  • BG
    Branden Greene
    Dec 23, 2025
    1.0
    Same issues I see in other reviews. Being lied to about using debit card. I called customer service to verify Internet bill would be sufficient to not waste my time going to get the rental for the second time today. I went back up there to be told my information is not sufficient. I've been renting cars from this exact location for almost 15 years. Never had any returned rental issues. No customer loyalty. Treated like we've never done business and am not to be trusted just bc I moved 2 months ago and driver license address is not the same as current address. Thank for ruining Christmas.
  • KM
    Katie McElwain
    Dec 7, 2025
    5.0
    Go to the one in Boerne this place is amazing and efficient! Thank you for getting my girls in a vehicle before you closed!!
  • SB
    Shireen Bashiri
    Dec 5, 2025
    2.0
    The incompetence is strong with this one.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Boerne, TX?

Enterprise Rent-A-Car in Boerne offers a wide range of vehicles including cars, vans, and luxury cars to meet various rental needs.

What are the operating hours of Enterprise Rent-A-Car in Boerne?

The location is open Monday through Friday from 7:30 AM to 6:00 PM, and on Saturdays and Sundays from 9:00 AM to 1:00 PM.