Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Boerne, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Boerne location today.
Location
Hours
Reviews
4.1
389 reviews
5 stars
257
4 stars
39
3 stars
17
2 stars
16
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor communication.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, with some customers receiving dirty or damaged cars.
Reservation Issues
Numerous customers experienced problems with reservations, including receiving the wrong vehicle or being unable to rent due to strict policies.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing hidden fees and high rental costs compared to competitors.
Overall Experience
While some customers had positive experiences and plan to return, others reported significant frustrations and vowed not to use the service again.
- JGJeep Girl4 days ago5.0Love renting from here. Everyone is great, but John is truly awesome! He goes above & beyond to take care of his customers. Highly recommend!
- JSJK SENov 17, 20251.0Incompetent and untrained employees have completely ruined my week and all my plans that I have to do. I even called before coming to verify reservation. I was told after explaining the debit card not to worry and come on in. I just spend 100 in Ubers now. Post your policies if your employees don't know them and are incapable of explaining them to them to the public. It's the very essence of their job to know their policies. Thanks for costingme 100$, my time, and ruining the week of plans I had that included moving, spending time with my dad whose moving due to mother's dementia, going to work everyday, and moving to my new place. Sheer incompetence.
- PNPatsy NettlesNov 12, 20255.0I picked a car up Saturday morning for a one day trip. I had only driven about 50 miles and the tire sensor came on. I stopped to have air put in and discovered a nail in the tire. The Borne store had me in another car quickly and I made my appointment on time. Both the Universal City and Borne stores in Texas have incredible people working for them.
- ARAlex ramirezNov 11, 20251.0Branch manager Genesis Garcia Escobedo is terrible and the reason I will no longer use enterprise when traveling. Repulsive attitude, the hiring managers should rethink who they hire.
- KDKimberly DeckerOct 25, 20252.0Enterprise will probably be fine for most customers, as long as nothing unusual happens, and you don’t need any kind is special assistance. After renting for one car repair, I attempted to extend the rental in order to repair a different vehicle that I own. This proved to be too difficult. I was transferred three times, with each representative stating that I would have to do this with a representative in a different department. After the third transfer, I ended up back where I started, and the person that I spoke to acted like I was the problem. Finally, I just returned the car and went with a different rental agency.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Boerne, TX?
Enterprise Rent-A-Car in Boerne offers a wide range of vehicles including cars, vans, and luxury cars to meet various rental needs.
What are the operating hours of Enterprise Rent-A-Car in Boerne?
The location is open Monday through Friday from 7:30 AM to 6:00 PM, and on Saturdays and Sundays from 9:00 AM to 1:00 PM.
How can I make a reservation at Enterprise Rent-A-Car in Boerne?
You can reserve your rental car online through their booking page at https://www.enterprise.com/en/car-rental-locations/us/tx/boerne-5236.html
What payment methods are accepted at Enterprise Rent-A-Car in Boerne?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Boerne offer any special discounts?
Yes, they provide discounts for active military personnel.
Is Enterprise Rent-A-Car in Boerne woman-owned?
Yes, this Enterprise Rent-A-Car location is owned by women.
What nearby automotive services can I find around Enterprise Rent-A-Car in Boerne?
Nearby automotive services include Boerne Automotive for repairs and oil changes, Enterprise Truck Rental, and Toyota of Boerne for car sales and maintenance.
Are there dining options close to Enterprise Rent-A-Car in Boerne?
Yes, Drink Texas Boerne is a nearby pub and bar, and Cheezy G's Grill offers food truck-style dining options.
What nearby places can I visit for relaxation after renting a car at Enterprise in Boerne?
Healthy Skin Spa Boerne offers spa and massage services for relaxation near Enterprise Rent-A-Car.
How can nearby places like Shell Food Mart assist me during my car rental in Boerne?
Shell Food Mart, close to Enterprise Rent-A-Car, provides groceries, snacks, and restaurant services, useful for errands or road trip supplies.