Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Big Spring, TX!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
1,779 reviews
5 stars
826
4 stars
434
3 stars
255
2 stars
90
1 star
174
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff received mixed reviews; while some were praised for their friendliness and helpfulness, others were reported as rude and unprofessional.
Cleanliness
Many customers noted that the restrooms and showers were clean, although there were complaints about inconsistent cleanliness at different times.
Fueling Experience
Customers frequently reported issues with the gas pumps, including non-functioning card readers and long wait times, leading to frustration.
Food Quality
Food quality was inconsistent, with some enjoying the offerings while others reported issues with freshness and preparation.
Parking Issues
Parking was often described as crowded and poorly organized, with complaints about the condition of the parking lot.
- TOTimothy OchoaDec 21, 20255.0Michelle helped me out so much. Thanks for taking care of the drivers
- JCJonathan CharlotNov 26, 20255.0One of the more cleaner Pilots I’ve been too LOL. Mrs. Lisa is a very friendly and welcoming personality in this pilot. Food is pretty good as well.
- JFJim FusaroNov 6, 20255.0Had the absolute pleasure of being greeted by Crystal. Not your usual forced welcome but a genuine warm smile greeting. Set the mood for me. Bought a few items, more than I would’ve but like I say, she set the mood. She’s proficient and a definite keeper. Please extend my thanks to her. After driving 10 hours, it’s wonderful to be sincerely greeted and taken care of with excellence. Jim KLLM
- RFRamona FosterOct 11, 20252.0Shower tenant will clean all the dirty showers then release them out to customers, which waiting for a shower is ridiculously longer wait time.
- VBVicky BradleySep 5, 20251.0I ordered 5 chicken strips 2 Mac & cz (individual size) & my total was 30.11 that is ridiculous will not happen again
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities are available at Pilot Travel Center in Big Spring, TX?
Pilot Travel Center offers gas, diesel, DEF fuels with high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods like pizza and wings, snacks, drinks, coffee, and mobile ordering via the Pilot app.
Are showers available for use at the Big Spring Pilot Travel Center?
Showers are available at Pilot Travel Centers, but availability and pricing vary by location; it's best to check directly with the Big Spring location or use the store locator tool online.
What payment methods does Pilot Travel Center in Big Spring accept?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Does the Pilot Travel Center provide overnight parking and can it be reserved?
Overnight parking is available, but policies vary by location. Reservations for parking can be made via the 'Reserve Now' app linked on their website.
Can I order food ahead of time for pickup at the Big Spring Pilot Travel Center?
Yes, mobile food ordering is available through the Pilot app, making it convenient to order for pickup.
Does this Pilot Travel Center location offer electric vehicle (EV) charging?
Yes, this location provides an Electric Vehicle Charging Station to support EV drivers.
How can the nearby McDonald's restaurant be useful to visitors of the Pilot Travel Center?
Customers can choose McDonald's nearby for additional dining options before or after visiting Pilot Travel Center, offering quick fast food like burgers and fries.
Are there other accommodations near the Pilot Travel Center in Big Spring for travelers needing rest?
Yes, nearby options include Sleep Inn, Mainstay Suites, and Eagle's Den Suites Travelodge by Wyndham for comfortable lodging.
Where can truck drivers access vehicle maintenance and repair services near the Pilot Travel Center?
Nearby services include DON'S Tire & Truck Service for tire and truck repairs and Western Truck Trailor & Welding for automotive repair needs.
Is there a CAT scale available at or near the Big Spring Pilot Travel Center for weighing trucks?
Yes, CAT scale services are available at this location to assist with truck weight requirements.