Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Chelsea, Greg, and Marc.
Service Quality
While some customers reported excellent service and quick turnaround times, others experienced long wait times and dissatisfaction with the quality of repairs.
Pricing Concerns
Several reviews mentioned issues with pricing, including perceived overcharging for services and parts, leading to a lack of trust in the business.
Mixed Experiences
The reviews reflect a divide in customer experiences, with some expressing high satisfaction and loyalty, while others reported negative interactions and service failures.
Management Issues
There were multiple complaints regarding management, particularly about poor customer service and lack of accountability from the management team.
CL
Chasidy LaFour
2 days ago
5.0
I go here for all my tire and alignment issues or concerns. The workers are very informative and nice I’ve been a Goodyear credit card holder since 2019. Makes buying tires and paying them off very easy
JS
Joseph Stagnitta
Nov 15, 2025
5.0
Got us in right before closing to swap our rental car tire and stayed open past closing to ensure we got back on the road … will never get my tires done anyways else
LB
Lisa Boccio
Nov 8, 2025
5.0
Lee came to the rescue - literally! My car wouldn’t start and I was stuck around the corner from Goodyear. I thought it might be the battery, so called Goodyear to see if they had one. Lee actually came to my location with a jump box to get my car started and over to Goodyear. Replaced the battery immediately. Couldn’t ask for better service!!! It’s rare that people go above and beyond and we will definitely be returning to Goodyear in Belton! Thank you again Lee!!
LW
Lanore Williams
Nov 6, 2025
5.0
Customer service was excellent the manager himself handled everything perfectly and done everything in a timely fashion. He came out and spoke with me about the possible long wait but he made sure I was out in timely manner. Spoke to me respectfully about Lyft/Uber drivers coming not expecting to have a long wait and how he hate that for his customers Thank you. Mr. Lee The manager and thank you, Chelsea the intake clerk!
MB
Miya Buck
Oct 31, 2025
5.0
The service writer Chelsea was amazing, gave great service and was super well informed about what services I needed to take care of. She made me feel confident in the recommendations for my car and made sure I knew what was still good on my car as well. 10/10 will be return here again for all my services!
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service in Belton provide?
Goodyear Auto Service offers full-service tire and automotive repair, including oil changes and general auto repairs, operated by the Goodyear Tire & Rubber Company.
What are the normal business hours for Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays.
Does Goodyear Auto Service accept different payment methods?
Yes, they accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there a way to book an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online through their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
Are there any special holiday hours or closures for Goodyear Auto Service?
The store is closed on major holidays including January 1, April 20, November 27, and December 25. On holidays like May 26, July 4, September 1, December 24, and December 31, it operates from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service have facilities accessible to people with disabilities?
Yes, it has wheelchair accessible entrances and restrooms.
What is the address and contact number for Goodyear Auto Service in Belton, TX?
The address is 2515 N Main Street, Belton, TX 76513. The phone number is +1 254-939-3285.
Is Goodyear Auto Service near any restaurants where I can eat while waiting?
Yes, it is close to several restaurants including Papa John's Pizza, Sweet Confections Cafe, Happy Teriyaki and Rolls, Taco Bell, Korean BBQ Kitchen, and Little Caesars Pizza, making it convenient to grab a meal during your visit.
Are there nearby banks or financial services near Goodyear Auto Service for quick errands?
Yes, nearby financial services include First Convenience Bank and Coin Cloud DCM ATM/Currency Exchange, useful for handling your banking needs while at the service center.
What other local services and shops are near Goodyear Auto Service in Belton?
Nearby, you can find beauty salons like Jennifer's Nail and Love's Nails & Spa, pet services at Belton Small Animal Clinic, and retail shops including HEB Wireless and GameStop for added convenience during your visit.