Goodyear Auto Service

4.0
239 reviews

About

Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
2515 N MAIN STREET, Belton, TX
76513, United States

Hours

Reviews

4.0
239 reviews
5 stars
154
4 stars
27
3 stars
6
2 stars
7
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Chelsea, Greg, and Marc.

Service Quality

While some customers reported excellent service and quick turnaround times, others experienced long wait times and dissatisfaction with the quality of repairs.

Pricing Concerns

Several reviews mentioned issues with pricing, including perceived overcharging for services and parts, leading to a lack of trust in the business.

Mixed Experiences

The reviews reflect a divide in customer experiences, with some expressing high satisfaction and loyalty, while others reported negative interactions and service failures.

Management Issues

There were multiple complaints regarding management, particularly about poor customer service and lack of accountability from the management team.
  • CL
    Chasidy LaFour
    2 days ago
    5.0
    I go here for all my tire and alignment issues or concerns. The workers are very informative and nice I’ve been a Goodyear credit card holder since 2019. Makes buying tires and paying them off very easy
  • JS
    Joseph Stagnitta
    Nov 15, 2025
    5.0
    Got us in right before closing to swap our rental car tire and stayed open past closing to ensure we got back on the road … will never get my tires done anyways else
  • LB
    Lisa Boccio
    Nov 8, 2025
    5.0
    Lee came to the rescue - literally! My car wouldn’t start and I was stuck around the corner from Goodyear. I thought it might be the battery, so called Goodyear to see if they had one. Lee actually came to my location with a jump box to get my car started and over to Goodyear. Replaced the battery immediately. Couldn’t ask for better service!!! It’s rare that people go above and beyond and we will definitely be returning to Goodyear in Belton! Thank you again Lee!!
  • LW
    Lanore Williams
    Nov 6, 2025
    5.0
    Customer service was excellent the manager himself handled everything perfectly and done everything in a timely fashion. He came out and spoke with me about the possible long wait but he made sure I was out in timely manner. Spoke to me respectfully about Lyft/Uber drivers coming not expecting to have a long wait and how he hate that for his customers Thank you. Mr. Lee The manager and thank you, Chelsea the intake clerk!
  • MB
    Miya Buck
    Oct 31, 2025
    5.0
    The service writer Chelsea was amazing, gave great service and was super well informed about what services I needed to take care of. She made me feel confident in the recommendations for my car and made sure I knew what was still good on my car as well. 10/10 will be return here again for all my services!

Frequently Asked Questions About Goodyear Auto Service

What types of services does Goodyear Auto Service in Belton provide?

Goodyear Auto Service offers full-service tire and automotive repair, including oil changes and general auto repairs, operated by the Goodyear Tire & Rubber Company.

What are the normal business hours for Goodyear Auto Service?

The center is open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays.