Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Bellmead Dr in Bellmead, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bellmead, TX or call us at (254) 799-0201.
Mixed feedback on customer service; some employees received high praise for their helpfulness, while others were reported as rude and unhelpful.
Employee Performance
Several employees, particularly Emily, Jose, and Brenda, were highlighted for going above and beyond in assisting customers.
Product Availability
Customers expressed frustration with inventory issues, noting that the store often did not have the parts they needed.
Overall Experience
While many customers had positive experiences, there were significant complaints about poor service and employee attitudes.
PR
Patricia Ruiz
Dec 30, 2025
1.0
This store’s employees are rude and lazy. I am an elderly female customer with a disability and they opted to say “no” when I asked respectfully if they could help me put power steering fluid in my cay. If you need help with putting some light maintenance do not go to this store. They need training on how to assist their customers. I guess they don’t know anything about business, w/out customers there is no business and no paycheck either. Go to O’reilly’s they know how to help their customers.
GT
Glen Turner
Dec 13, 2025
5.0
I went to the belmeed store 8 pm to return a part that the store on valley mills sold me the wrong part . I had to drive 25 miles to pick up that part that day . I was frustrated but the mgr was very professional in handling my problem. Much to my surprise . Auto zone needs more pros. Like her. I will continue to take my business to Auto zone because of her professional attitude. She great for your company .
MG
Marie Guardiola
Dec 12, 2025
5.0
Wow! Great service. I did't know the battery was behind and under the passenger seat. My confidence level in coming back here for parts and service is 100%.
JQ
John Quinones
Oct 26, 2025
4.0
Had the wrong part for my car in the system and had to take it back and find the right one. They fixed the issue.
AS
Aaron Snow
Sep 25, 2025
5.0
Jose got me in and out!
I was there max 20 min for a battery test/change. Jose needs a raise ASAP!