Advance Auto Parts

4.3
286 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 12400 W Highway 71 in Bee Cave offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
12400 W Highway 71, Bee Cave, TX
78738, United States

Hours

Reviews

4.3
285 reviews
5 stars
188
4 stars
44
3 stars
21
2 stars
6
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with several standout employees mentioned for their exceptional service.

Efficiency

Many reviews highlighted the quick service provided, with several customers noting fast battery changes and prompt assistance.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences with specific staff members and issues with service quality.

Product Knowledge

Customers appreciated the staff's expertise in diagnosing issues and providing accurate advice on parts and repairs.

Return Policy Issues

There were complaints regarding the return policy and handling of warranty claims, with some customers feeling misled or dissatisfied.
  • CF
    Cat Foresman
    Oct 22, 2025
    5.0
    Older guy knows his craft well. Didn't even have to look up what we needed. Assistants changed out and tested our old battery and replaced it quickly
  • WD
    William Dorsey
    Oct 16, 2025
    5.0
    I work on my own cars as much as possible. This location has always has great customer service. Even the "just a job" associates are quick to help and thorough, excellent staff and management.
  • BI
    Blam in
    Oct 1, 2025
    5.0
    Lady at store was very helpful and provided a simple solution for our battery problem, didn't catch her name.
  • PS
    Piper Swinford
    Sep 4, 2025
    5.0
    Kenny changed out my battery in 10 minutes What incredible service. Thank you!!!
  • EK
    Elena Kinard
    Aug 28, 2025
    1.0
    My car is in the dealership now due to wrong battery was installed and the car died completely. I came back to the store after installation as I felt it drove weird but they assured me it is the right battery. Now I got the report that the battery they installed killed the car.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*