Enterprise Rent-A-Car

4.2
524 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Bedford, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bedford location today.

Location

Enterprise Rent-A-Car
1513 Brown Trl, Bedford, TX
76022, United States

Hours

Reviews

4.2
524 reviews
5 stars
367
4 stars
53
3 stars
20
2 stars
18
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their efficiency and willingness to help.

Rental Experience

Overall, customers reported a smooth and hassle-free rental process, with quick check-in and check-out times.

Vehicle Quality

While some customers received clean and reliable vehicles, others reported issues with vehicle maintenance and cleanliness.

Communication Issues

Several reviews mentioned difficulties in reaching the location by phone and inconsistent information regarding rental policies.

Mixed Reviews

While many customers had positive experiences, there were notable complaints about aggressive upselling and unexpected charges.
  • MC
    Mario Cutolo
    2 days ago
    2.0
    Made a reservation in advance to save time, but when I got there my rental was not ready, and waited over an hour to get the rental. They gave me a car that needed immediate maintenance; low tire pressure, wobbling when applying the brakes…., I had to come back and swap cars…More time wasted and frustration. The people working there were very nice and polite, but the above issues should not have happened.
  • SR
    Sydney Reece
    3 days ago
    5.0
    Kat was amazing! Super patient, kept a cool head woth a FULL lobby, and went above and beyond to make sure I was taken care of. You guys got lucky with her!!!
  • JN
    juna nepal
    4 days ago
    5.0
    Great customer service! This is the most recommended place to help make your driving journey successful.
  • BM
    Balaji Manickavel
    Nov 17, 2025
    5.0
    I wanted to express my sincere appreciation for the excellent service I received during my recent rental. The process was incredibly smooth, and I was truly impressed that the vehicle was picked up and dropped off directly at the location. This convenience was a huge help. Furthermore, the car I received was amazing and brand-new, which made my time without my own vehicle much more pleasant. Thank you for your outstanding customer service and for providing a flawless experience.
  • LL
    La
    Oct 27, 2025
    5.0
    I cannot say enough positive things about my rental experience at the Enterprise in Bedford, Texas specifically thanks to the incredible team led by manager Jarrison, and assistant managers Drew and Kat. Their wonderful customer service transformed what can sometimes be a tedious process into an absolute pleasure. From the moment I arrived, it was clear that this team operates with a "customer-first" mentality. They were not only friendly and professional but also highly efficient, getting me in and out with my vehicle in record time. The entire process was seamless and stress-free. THANK YOU LP

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Bedford, TX?

You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car in Bedford?

The location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 10:00 AM to 1:00 PM.