Many customers praised the staff for their friendliness, professionalism, and willingness to go above and beyond to assist.
Service Quality
Overall, customers reported satisfaction with the quality of work, particularly with tire repairs and maintenance services.
Communication Issues
Several reviews highlighted poor communication and customer service experiences, particularly regarding service updates and staff attitudes.
Timeliness
While many customers appreciated quick service, some noted delays and inefficiencies during their visits.
Trustworthiness
Customers expressed a sense of trust in the staff's recommendations and honesty, although a few reported feeling misled.
NH
Natalia Haynes
Dec 24, 2025
1.0
Went to get my alignment done and they did not close my hood all the way, and it flew up on the highway to get back home and busted my windshield, terrible service, put mine and my boyfriends lives in danger due to improper closing of the hood, and then proceeded to tell me they watched the dude close the hood but if it was closed
It would have not flew up, terrible first time
Service oh and couldn’t align due to more problems which is ok, i got to get that stuff fixed, but now i have to get my
Windshield replaced and get my hood fixed
JK
Jan Kimmons
Dec 1, 2025
5.0
I have used this service multiple times over the last 15 years. I have always been given excellent service and advice. Most recently Carl went over and above to help me. Thank you all for your excellent attention to my auto needs.
LJ
Lisa Jardine
Oct 3, 2025
5.0
Had a nail in tire after 5pm, called and was told to come in. Was fixed by 6pm!
JN
John Nation
Sep 27, 2025
5.0
Always have great service from Carl and his staff!
CB
Christopher Bijou
Sep 6, 2025
1.0
Horrible communication and low customer concern. I purchased my tires here and use the center on Dowlen to rotate and balance my tires. I was asked to sign for the work and was informed my car was finished. They gave me the keys and left the paper folded on the seat. I was changing the oil later that day and noticed both front tires were worn to the threads. The next day I went back to ask about this and the service person Josh wouldn’t come from the back. He lied to the other service person and stated he discussed this and I declined new tires. The fact they would let someone leave and not inform a customer of this issue is horrible, dangerous and shows a lack of concern.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Beaumont provide?
Goodyear Auto Service offers full-service tire and automotive repair, including oil changes and mechanic services, fully operated by Goodyear Tire & Rubber Company.
What are the operating hours of Goodyear Auto Service in Beaumont?
They are open Monday through Saturday from 8:00 AM to 7:00 PM, and Sunday from 8:00 AM to 5:00 PM, with some holiday closures and reduced hours.
Can I pick up tires in-store at Goodyear Auto Service in Beaumont?
Yes, they offer in-store pickup services for your convenience.
Which payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service in Beaumont wheelchair accessible?
Yes, the location has wheelchair accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service in Beaumont?
You can make an appointment online through their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
What are some nearby dining options around Goodyear Auto Service?
Nearby dining options include Raising Cane's Chicken Fingers, KFC, Panda Express, Novrozsky's Hamburgers, and China Star Buffet — great choices for a meal before or after your service.
Are there family-friendly entertainment places near Goodyear Auto Service?
Yes, Chuck E. Cheese and its arcade provide fun activities for families nearby.
Where can I shop for clothing near Goodyear Auto Service?
You can visit A New OutLook Children’s Boutique for children's clothing, dressbarn for women's fashion, and S and M Family Outlet for men's and women's clothing nearby.
Are there any nearby health-related services near Goodyear Auto Service?
Yes, nearby you can find John Yu Optometrist, MyEyeDr., and Labcorp for eye care and diagnostic services.