Goodyear Auto Service

3.9
160 reviews

About

Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
4130 Dowlen Road, Beaumont, TX
77706-6851, United States

Hours

Reviews

3.9
160 reviews
5 stars
101
4 stars
13
3 stars
5
2 stars
4
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, professionalism, and willingness to go above and beyond to assist.

Service Quality

Overall, customers reported satisfaction with the quality of work, particularly with tire repairs and maintenance services.

Communication Issues

Several reviews highlighted poor communication and customer service experiences, particularly regarding service updates and staff attitudes.

Timeliness

While many customers appreciated quick service, some noted delays and inefficiencies during their visits.

Trustworthiness

Customers expressed a sense of trust in the staff's recommendations and honesty, although a few reported feeling misled.
  • NH
    Natalia Haynes
    Dec 24, 2025
    1.0
    Went to get my alignment done and they did not close my hood all the way, and it flew up on the highway to get back home and busted my windshield, terrible service, put mine and my boyfriends lives in danger due to improper closing of the hood, and then proceeded to tell me they watched the dude close the hood but if it was closed It would have not flew up, terrible first time Service oh and couldn’t align due to more problems which is ok, i got to get that stuff fixed, but now i have to get my Windshield replaced and get my hood fixed
  • JK
    Jan Kimmons
    Dec 1, 2025
    5.0
    I have used this service multiple times over the last 15 years. I have always been given excellent service and advice. Most recently Carl went over and above to help me. Thank you all for your excellent attention to my auto needs.
  • LJ
    Lisa Jardine
    Oct 3, 2025
    5.0
    Had a nail in tire after 5pm, called and was told to come in. Was fixed by 6pm!
  • JN
    John Nation
    Sep 27, 2025
    5.0
    Always have great service from Carl and his staff!
  • CB
    Christopher Bijou
    Sep 6, 2025
    1.0
    Horrible communication and low customer concern. I purchased my tires here and use the center on Dowlen to rotate and balance my tires. I was asked to sign for the work and was informed my car was finished. They gave me the keys and left the paper folded on the seat. I was changing the oil later that day and noticed both front tires were worn to the threads. The next day I went back to ask about this and the service person Josh wouldn’t come from the back. He lied to the other service person and stated he discussed this and I declined new tires. The fact they would let someone leave and not inform a customer of this issue is horrible, dangerous and shows a lack of concern.

Frequently Asked Questions About Goodyear Auto Service

What services does Goodyear Auto Service in Beaumont provide?

Goodyear Auto Service offers full-service tire and automotive repair, including oil changes and mechanic services, fully operated by Goodyear Tire & Rubber Company.

What are the operating hours of Goodyear Auto Service in Beaumont?

They are open Monday through Saturday from 8:00 AM to 7:00 PM, and Sunday from 8:00 AM to 5:00 PM, with some holiday closures and reduced hours.