Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Beaumont, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Lucas Dr. location today.
Location
Hours
Reviews
4.0
398 reviews
5 stars
244
4 stars
48
3 stars
23
2 stars
12
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Reservation Issues
Several reviews mentioned problems with reservations, including cars not being available despite confirmed bookings.
Vehicle Condition
Customers reported issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.
Mixed Experiences
While many had positive experiences, a significant number of reviews expressed dissatisfaction with service quality and management.
Communication Problems
Customers frequently noted difficulties in reaching the location by phone and receiving timely responses.
- CHChantel Hughes3 days ago5.0“Wonderful service! Everyone I interacted with was kind and made the whole rental process easy. The car drove beautifully and was very clean. I really appreciate the smooth experience — I’ll absolutely be back.”
- CJCleal Derry jr5 days ago5.0Great experience with the lucas branch... You guys are awesome 👍👍👍
- EJEnoch JenkinsNov 11, 20255.0Very nice people and great customer service
- PSpamela smithNov 4, 20255.0Go with Enterprise for a flawless rental car experience! Easy online reservations. Quick pick-up and drop-off procedures. No-hassle customer service!
- LMLisa MurphyNov 3, 20255.0Awesome service, especially from Haylie.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Beaumont, TX?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit various needs.
What are the operating hours of the Enterprise Rent-A-Car location on West Lucas Dr?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve a rental car online via their reservation website or by calling their local phone number +1 409-898-8300.
What payment options are accepted at this Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Does Enterprise Rent-A-Car offer any special rates or discounts?
Yes, they have great weekend rates available and offer discounts for active military personnel.
Are there any nearby places where I can check out or visit before or after renting a car?
Yes, you can visit nearby places like Sam's Furniture for shopping or relax at nearby beauty salons such as Leonard The Barber or Hair Premier by Roz.
Is there another Enterprise rental service nearby for different vehicle needs?
Yes, nearby there are Enterprise Truck Rental and Enterprise Commercial Trucks locations if you need to rent trucks rather than cars.
Where can I fuel up or buy convenience items near Enterprise Rent-A-Car?
Nearby, you can visit Chevron gas station or Fisco Convenience Store for fuel, snacks, and other convenience items.
Does Enterprise Rent-A-Car provide airport pick-up service in Beaumont?
Yes, their services include airport pick-up to make your rental experience more convenient.
What languages are spoken at the Enterprise Rent-A-Car location in Beaumont?
The staff primarily communicates in English to assist customers with their rental needs.