NTB-National Tire & Battery

4.2
747 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Baytown today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • RestroomAvailable

Location

NTB-National Tire & Battery
3902 Garth Rd, Baytown, TX
77521, United States

Hours

Reviews

4.2
747 reviews
5 stars
557
4 stars
31
3 stars
18
2 stars
18
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Red and Justus for their exceptional service.

Efficiency

Customers frequently noted the quick service, with many being in and out within a short time frame, often under an hour.

Trustworthiness

Several reviews emphasized the honesty and transparency of the staff regarding pricing and necessary services, contributing to a sense of trust.

Quality of Work

Overall, customers expressed satisfaction with the quality of work performed, including tire changes, alignments, and other services.

Cleanliness

The waiting area was mentioned positively, with customers appreciating its cleanliness and comfort.
  • KR
    kenya Renee
    Nov 13, 2025
    5.0
    I don't where to begin but I came to the right place at the right time. Justus and his team was so amazing. Most importantly I want to say Justus I truly appreciate you for being honest and concern about my safety out on the road. Thanks for taking time out to explain everything to me about my car. You have been such a blessing to me... Yes indeed I will surely come back to have my car serviced here.
  • CT
    claribel Tovar
    Nov 13, 2025
    5.0
    Very clean environment costumer service was awesome and nice! Very helpful explained everything that I needed. Will come again for my vehicle services
  • DS
    Dan Schuetz
    Nov 12, 2025
    5.0
    The manager and staff are very knowledge and professional and they aren’t out to take a buck from you; they actually show you the problem and let you decide if you want to proceed before they move on. They highly exceeded my expectations.
  • CG
    Cynthia Gonzalez
    Nov 8, 2025
    5.0
    This happened last night and everywhere i went this morning was full. NTB came to the rescue honestly!!! Didn't have to wait on a early Saturday morning and the gentlemen here were extremely kind and quick to fix my tire! Thank you so much!!!
  • GL
    Gabe Lakey
    Nov 1, 2025
    1.0
    Rant, train your people. This one star review doesn’t come from a place of hate, but to hopefully encourage training. I brought my truck here for an alignment after new tires, it’s a solid axle truck. In adjustment, only two areas can be adjusted (or should be for my situation), toe by way of that tie rod, and steering wheel by way of the drag link. The guy doing my alignment had the truck on and off the rack 6 times with 5 test drives over 1.5hrs and ultimately said he couldn’t align it because he couldn’t get the steering wheel straight… they charged me, then refunded when I asked for the alignment print out realizing they shouldn’t have charged me. I asked to talk to the tech so I knew what he had done, I realized the issue and in frustration took my keys and left. He was trying to straighten the steering wheel while still on the turn plates, he was never going to get there. I went home and fixed it myself in 5 mins in my shop on solid ground, but I wanted to pay and avoid having to do so myself. My point to all this, TRAIN YOUR PEOPLE. And let them know if they don’t know what’s up, ask for help. Pretty sure I saw him googling what to do. Not a dig on the guy, he should’ve just asked for help, I would’ve helped. If you know nothing about cars and can’t resolve yourself, don’t go here. Also wanted to charge $180 because of a leveling kit… overpriced.

Frequently Asked Questions About NTB-National Tire & Battery

What types of tires and auto services does NTB-National Tire & Battery in Baytown offer?

NTB offers top-brand tires along with auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

What are the operating hours of NTB-National Tire & Battery in Baytown?

The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.