Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Baytown, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Garth Road location today.
Location
Hours
Reviews
3.7
301 reviews
5 stars
172
4 stars
26
3 stars
17
2 stars
14
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning representatives like Jaz, Manuel, and Ferrell for their exceptional service.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including unpleasant odors and mechanical problems.
Reservation Issues
Numerous customers reported problems with vehicle availability and reservation accuracy, leading to frustration and dissatisfaction.
Communication Problems
Customers experienced difficulties in reaching the location by phone and receiving timely updates regarding their rentals.
Mixed Experiences
While some customers had positive experiences, others reported poor service and unprofessional behavior from staff, indicating inconsistency in service quality.
- RLRebel LeeJan 6, 20265.0Very nice and accommodating
- BWBerry “The Bee” WebbyDec 8, 20255.0Great customer service.
- GCGladys CarlinNov 20, 20255.0The employees were very helpful and friendly. I did not have to wait for my rental, it was ready when I arrived. I added another driver at a second location, and they were very helpful. I went into another rental location on my trip to extend my rental, and found them to be just as friendly and helpful. I needed to extend my rental more than once. This was done over the phone in a number of minutes each time. I highly recommend Enterprise Rent-A-Car.
- PGPatricia GreenNov 18, 20255.0Thanks Jasmine for being such a professional and making my rental a pleasure.praying that God elevate you into high management position
- LMLisa MainOct 27, 20255.0Great experience both time I've used them and the service was awesome the young lady name Jaz is great.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Baytown offer?
Enterprise Rent-A-Car in Baytown offers a wide range of vehicles, including cars, vans, luxury rental cars, and trucks.
Where is the Enterprise Rent-A-Car location in Baytown, TX?
The Enterprise Rent-A-Car location is at 6624 Garth Rd, Baytown, TX 77521.
What are the operating hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 8:00 AM to 5:30 PM Monday through Friday.
Is Enterprise Rent-A-Car open on Saturdays?
Yes, Enterprise Rent-A-Car is open on Saturdays from 9:00 AM to 12:00 PM.
Is Enterprise Rent-A-Car open on Sundays?
No, Enterprise Rent-A-Car is closed on Sundays.
What payment options are accepted at Enterprise Rent-A-Car in Baytown?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car in Baytown offer any special weekend rates?
Yes, they have great weekend rates available and you can book them online.
Are there any nearby places to visit after renting a car at Enterprise Rent-A-Car's Baytown location?
Nearby places include Olive Garden for Italian dining, Buffalo Wild Wings for casual food and sports bar, and Party City Baytown Plaza for party supplies.
Where can customers go for shipping and courier services near Enterprise Rent-A-Car?
Customers can visit the UPS Access Point location nearby for courier and shipping services.
Are there nearby automotive and repair shops near Enterprise Rent-A-Car in Baytown?
Yes, TRS Performance, an automotive parts and repair shop, is located nearby for any vehicle needs.