Baytown Collision Center

3.1
177 reviews
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Business Details

5552 N Main St, Baytown, TX
77521, United States
(281) 421-7373
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About

Auto Body Repair
Baytown Collision Center in Baytown, TX is your one-stop-shop for everything you need to keep your vehicle running and looking brand new. We're a full service auto body shop that can set you up with a range of services for your car or truck - from re

Location

Baytown Collision Center
5552 N Main St, Baytown, TX
77521, United States

Hours

Reviews

3.1
177 reviews
5 stars
76
4 stars
11
3 stars
12
2 stars
5
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unprofessional behavior, lack of communication, and rude staff.

Repair Quality

Mixed feedback on repair quality; some customers praised the craftsmanship while others reported issues like incomplete repairs and damage.

Timeliness

Many customers expressed frustration over delays in service, with some waiting months for repairs to be completed.

Professionalism

Several reviews noted a lack of professionalism among staff, including inappropriate behavior and poor handling of customer inquiries.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with specific staff members who provided helpful and friendly service.
  • MJ
    Mahogany Jackson
    Nov 15, 2025
    1.0
    very unprofessional no one answers the phone smh
  • DC
    Daniel Cano
    Aug 26, 2025
    1.0
    One star is way too much but you know how these Google reviews are. When I say Believe EVERY BAD REVIEW THEY HAVE, I MEAN IT! The absolute worst place to use! Unprofessional , irresponsible and negligent. The wrecker driver broke the cv axle on my car and they tried to blame it on the collision. A minor accident that bent the fender into the wheel. No wheel damage, nothing serious. Had 2 different mechanics confirm the damage was done by the wrecker. Contacted Brad with no results. They won't admit to their incompetence and won't pay for their mistake. Unbelievable how crooked these people are. Absolute trash!
  • DB
    Darcie Bess
    Aug 21, 2025
    5.0
    Shout out to Tiffany that works in the front office! She went out of her way to help me when she didn’t have to. The guys working the yard were also so nice and helpful. Good honest people!!
  • SC
    Steve Cunningham
    Jul 24, 2025
    5.0
    Good place to do business with, Ana was very nice. A+
  • ES
    Elinzi Spivey
    Jul 23, 2025
    1.0
    Cars catch on fire at their lot and they don’t do shit about it
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Frequently Asked Questions About Baytown Collision Center

What services does Baytown Collision Center offer?

Baytown Collision Center is a full service auto body shop offering a range of services to keep your vehicle running and looking brand new, including auto body repair and painting.

Where is Baytown Collision Center located?

It is located at 5552 N Main St, Baytown, TX, 77521, United States.