Baytown Collision Center in Baytown, TX is your one-stop-shop for everything you need to keep your vehicle running and looking brand new. We're a full service auto body shop that can set you up with a range of services for your car or truck - from re
Numerous reviews highlighted poor customer service, including unprofessional behavior, lack of communication, and rude staff.
Repair Quality
Mixed feedback on repair quality; some customers praised the craftsmanship while others reported issues like incomplete repairs and damage.
Timeliness
Many customers expressed frustration over delays in service, with some waiting months for repairs to be completed.
Professionalism
Several reviews noted a lack of professionalism among staff, including inappropriate behavior and poor handling of customer inquiries.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with specific staff members who provided helpful and friendly service.
MJ
Mahogany Jackson
Nov 15, 2025
1.0
very unprofessional no one answers the phone smh
DC
Daniel Cano
Aug 26, 2025
1.0
One star is way too much but you know how these Google reviews are. When I say Believe EVERY BAD REVIEW THEY HAVE, I MEAN IT!
The absolute worst place to use! Unprofessional , irresponsible and negligent. The wrecker driver broke the cv axle on my car and they tried to blame it on the collision. A minor accident that bent the fender into the wheel. No wheel damage, nothing serious. Had 2 different mechanics confirm the damage was done by the wrecker. Contacted Brad with no results. They won't admit to their incompetence and won't pay for their mistake. Unbelievable how crooked these people are. Absolute trash!
DB
Darcie Bess
Aug 21, 2025
5.0
Shout out to Tiffany that works in the front office! She went out of her way to help me when she didn’t have to. The guys working the yard were also so nice and helpful. Good honest people!!
SC
Steve Cunningham
Jul 24, 2025
5.0
Good place to do business with, Ana was very nice. A+
ES
Elinzi Spivey
Jul 23, 2025
1.0
Cars catch on fire at their lot and they don’t do shit about it
Frequently Asked Questions About Baytown Collision Center
What services does Baytown Collision Center offer?
Baytown Collision Center is a full service auto body shop offering a range of services to keep your vehicle running and looking brand new, including auto body repair and painting.
Where is Baytown Collision Center located?
It is located at 5552 N Main St, Baytown, TX, 77521, United States.
What are the business hours of Baytown Collision Center?
They are open Monday to Friday from 8:00 AM to 6:00 PM, and open 24 hours on Saturday and Sunday.
Which payment options are accepted at Baytown Collision Center?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Baytown Collision Center?
You can call them at +1 281-421-7373 or email ray@babs-inc.com.
What languages are spoken at Baytown Collision Center?
The staff speaks both English and Spanish.
Is Baytown Collision Center active on social media?
Yes, they have a Facebook page at https://www.facebook.com/pages/Baytown-Collision-Center/752374721560307.
Which nearby automotive stores could help customers besides Baytown Collision Center?
Nearby automotive-related stores include Baytown Auto Storage for parts, Smart Start Ignition Interlock for automotive accessories, and WDR Auto Services for additional automotive needs.
What nearby places can customers visit while waiting for auto repairs?
Customers can visit JanabeesTreasures Auctions & Liquidations for antiques and gifts, Plum Crazy Boutique for fashion and accessories, or KookingFul’s RAD BBQ for food nearby.
Are there any nearby schools or community places near Baytown Collision Center?
Yes, nearby places include Baytown Christian Academy, Baytown Church of Christ, and Iglesia El Gran Yo Soy for educational and community activities.