Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Baytown #4288 in Baytown, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Baytown, TX or call us at (346) 801-6990.
Numerous reviews praised the staff, particularly Jeremy and other employees, for their exceptional customer service and willingness to go above and beyond to assist customers.
Product Knowledge
Customers frequently noted the staff's extensive knowledge about auto parts and services, which helped them find the right solutions for their vehicle issues.
Efficiency
Many reviews highlighted the quick service provided, especially in urgent situations like battery replacements, with several customers mentioning fast turnaround times.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences with specific employees, indicating inconsistency in service quality.
TT
Tracey
Jan 4, 2026
5.0
Parts for vehicals
RC
Ramon Carter
Dec 31, 2025
5.0
On a family road trip and stopped by Buccees for snacks only to return to a dead battery. Was able to jump start and swing by autozone. Store manager (Gerald) quickly verified battery was no good, found warranty information and changed it in my truck before my family even noticed. Much appreciated customer service around the holiday time.
AC
Andres Carmonajr
Dec 9, 2025
5.0
Just like to say, James Patterson went above and beyond to help me out. If y'all had there, ask for him guaranteed 5 stars. He knows his stuff
JG
Jennifer Gobert
Nov 30, 2025
5.0
This autozone is so helpful always. I definitely recommend this location and Gerald is who you need to ask for. Thank you again autozone. Happy customer here
TD
Toria Davis
Nov 9, 2025
1.0
Today I had an oil change done on my car and was told my battery was in the red and needed to be changed so I came to this autozone to get a second opinion.
I asked at first for an estimate of a new car battery and was told an amount that was higher than what I was looking for which was fine. I left and then came back to ask if they offer the option to "charge" car batteries and was told "no" and that they would only charge a car battery if the battery was outside of the car.
I went to the autozone in Baytown on garth and was told "yes, they do charge batteries and that any autozone should be able to charge your battery in or out of your car because autozone carries batteries and should offer services for your battery".
I was confused and very offended and was even asked by the employee at the autozone on Garth rd if I was sure I went to a autozone and I said yes I left from the one on hwy 146 about 15 minutes ago.
I had all of my questions and the things I needed done at the autozone on Garth instead such as having my battery tested and the option to have it charged if needed.