AutoZone Auto Parts

4.6
516 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Baytown #4288 in Baytown, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Baytown, TX or call us at (346) 801-6990.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8520 N Highway 146, Baytown, TX
77523, United States

Hours

Reviews

4.6
516 reviews
5 stars
417
4 stars
53
3 stars
22
2 stars
9
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, with employees going above and beyond to assist customers, particularly mentioning staff like Jeremy, Arthur, and Kellie.

Product Knowledge

Customers frequently praised the staff's knowledge about products and their ability to provide accurate recommendations and solutions for vehicle issues.

Efficiency

Many reviews noted the quick service provided, especially in battery replacements and diagnostics, with several customers expressing appreciation for the speed of service.

Store Environment

The store is described as clean and well-organized, contributing to a positive shopping experience.

Mixed Experiences

While most feedback is positive, a few customers reported negative experiences with specific employees, indicating inconsistency in service quality.
  • JB
    John Banks
    Nov 15, 2025
    4.0
    Auto parts
  • TD
    Toria Davis
    Nov 9, 2025
    1.0
    Today I had an oil change done on my car and was told my battery was in the red and needed to be changed so I came to this autozone to get a second opinion. I asked at first for an estimate of a new car battery and was told an amount that was higher than what I was looking for which was fine. I left and then came back to ask if they offer the option to "charge" car batteries and was told "no" and that they would only charge a car battery if the battery was outside of the car. I went to the autozone in Baytown on garth and was told "yes, they do charge batteries and that any autozone should be able to charge your battery in or out of your car because autozone carries batteries and should offer services for your battery". I was confused and very offended and was even asked by the employee at the autozone on Garth rd if I was sure I went to a autozone and I said yes I left from the one on hwy 146 about 15 minutes ago. I had all of my questions and the things I needed done at the autozone on Garth instead such as having my battery tested and the option to have it charged if needed.
  • NP
    Nohe Perez
    Oct 10, 2025
    5.0
    Robert Helped us out today and did a great job helping us install our very technical battery on traverse they dont make batteries like they used to!!! thanks again ROBERT!!
  • AL
    Adriana Lemus
    Sep 20, 2025
    5.0
    Spoke with employee Andy who was very very helpful, friendly with excellent customer service and exceeded my expectation with Auto Zone service. Awesome employee.
  • OB
    Osiel Bermudez
    Sep 19, 2025
    5.0
    Had a really great experience Jermey and his crew provided me with all the answers and went above and beyond with getting my vehicle situated

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Baytown, TX?

AutoZone Auto Parts in Baytown is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts Baytown #4288 located?

It is located at 8520 N Highway 146, Baytown, TX 77523, USA.