AutoZone Auto Parts

4.3
503 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Baytown #1457 in Baytown, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Baytown, TX or call us at (281) 427-4414.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
715 Park, Baytown, TX
77520, United States

Hours

Reviews

4.3
503 reviews
5 stars
332
4 stars
93
3 stars
32
2 stars
13
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Maddox, Glenn, and Adolfo for their exceptional service.

Product Availability

Customers frequently noted that the store generally has the parts they need, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, some customers reported poor service and unhelpful staff at certain locations, indicating inconsistency in customer experiences.

Store Environment

Several reviews mentioned the cleanliness and organization of the store, contributing to a pleasant shopping atmosphere.

Response to Issues

There were complaints about difficulties in resolving issues, such as incorrect refunds and unresponsive management, which affected customer satisfaction.
  • RV
    Rosa Velasquez
    Oct 26, 2025
    5.0
    Went in for a gas can and Brian had excellent customer service polite and not rude thank you Brian
  • SI
    Sanguis Inimicus
    Sep 21, 2025
    5.0
    If you’re looking for the best AutoZone customer service in Baytown, go to the AutoZone on Park Street and ask for Maddox. When my car broke down, he quickly diagnosed the problem, explained everything clearly, and even went out of his way to help me communicate the situation to my boss. That’s next-level service. I came back about three weeks later for something else and Maddox delivered the same exceptional help — professional, knowledgeable, and genuinely caring about customers. Hands down the best AutoZone employee in Baytown.
  • MR
    Matt Ryan
    Sep 9, 2025
    5.0
    Best service of any parts store in Baytown!
  • SS
    Sal
    Sep 8, 2025
    5.0
    AutoZone pretty much always has what I'm looking for.
  • AA
    angie
    Jul 22, 2025
    5.0
    Always get the help i need Great customer service

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Baytown, TX?

AutoZone Baytown #1457 is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

What services does AutoZone Auto Parts offer for customer convenience?

AutoZone offers in-store shopping, curbside pickup, in-store pickup, and same day delivery services.