Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Baytown #1457 in Baytown, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Baytown, TX or call us at (281) 427-4414.
Many customers praised the exceptional customer service provided by employees, highlighting specific staff members like Maddox, Glenn, and Adolfo for their professionalism and helpfulness.
Product Availability
Customers generally found that the store had the parts they needed, although some expressed frustration with online inventory accuracy.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service from certain employees and long wait times during busy periods.
Helpful Staff
Several reviews mentioned staff going above and beyond to assist customers, including helping with installations and providing thorough explanations.
RP
Rodney Pigott
Dec 27, 2025
5.0
Excellent service
RV
Rosa Velasquez
Oct 26, 2025
5.0
Went in for a gas can and Brian had excellent customer service polite and not rude thank you Brian
SI
Sanguis Inimicus
Sep 21, 2025
5.0
If you’re looking for the best AutoZone customer service in Baytown, go to the AutoZone on Park Street and ask for Maddox. When my car broke down, he quickly diagnosed the problem, explained everything clearly, and even went out of his way to help me communicate the situation to my boss. That’s next-level service.
I came back about three weeks later for something else and Maddox delivered the same exceptional help — professional, knowledgeable, and genuinely caring about customers. Hands down the best AutoZone employee in Baytown.
MR
Matt Ryan
Sep 9, 2025
5.0
Best service of any parts store in Baytown!
SS
Sal
Sep 8, 2025
5.0
AutoZone pretty much always has what I'm looking for.