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AutoZone Baytown #1457 in Baytown, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Baytown, TX or call us at (281) 427-4414.
Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Maddox, Glenn, and Adolfo for their exceptional service.
Product Availability
Customers frequently noted that the store generally has the parts they need, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, some customers reported poor service and unhelpful staff at certain locations, indicating inconsistency in customer experiences.
Store Environment
Several reviews mentioned the cleanliness and organization of the store, contributing to a pleasant shopping atmosphere.
Response to Issues
There were complaints about difficulties in resolving issues, such as incorrect refunds and unresponsive management, which affected customer satisfaction.
RV
Rosa Velasquez
Oct 26, 2025
5.0
Went in for a gas can and Brian had excellent customer service polite and not rude thank you Brian
SI
Sanguis Inimicus
Sep 21, 2025
5.0
If you’re looking for the best AutoZone customer service in Baytown, go to the AutoZone on Park Street and ask for Maddox. When my car broke down, he quickly diagnosed the problem, explained everything clearly, and even went out of his way to help me communicate the situation to my boss. That’s next-level service.
I came back about three weeks later for something else and Maddox delivered the same exceptional help — professional, knowledgeable, and genuinely caring about customers. Hands down the best AutoZone employee in Baytown.
MR
Matt Ryan
Sep 9, 2025
5.0
Best service of any parts store in Baytown!
SS
Sal
Sep 8, 2025
5.0
AutoZone pretty much always has what I'm looking for.