AutoZone Auto Parts

4.6
163 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Baytown #5149 in Baytown, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Baytown, TX or call us at (281) 691-9995.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8615 Garth Road, Baytown, TX
77521, United States

Hours

Reviews

4.6
163 reviews
5 stars
140
4 stars
9
3 stars
3
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond, particularly highlighting employees like Kellie and Leaphiny.

Product Knowledge

Customers frequently noted the staff's expertise and ability to provide accurate information and assistance with their automotive needs.

Mixed Experiences

While many reviews were positive, there were also complaints about poor service from management and issues with warranty processes, indicating inconsistency in customer experiences.

Efficiency

Several reviews mentioned quick service and the ability to find parts easily, contributing to a generally positive shopping experience.

Store Environment

Customers appreciated the store's cleanliness and the overall welcoming atmosphere, making it a preferred location for auto parts.
  • JC
    Joseph Chavis
    Nov 12, 2025
    5.0
    Ms Leaphiny was the best she had speedy service and very nice great costumer service - came in with a battery and was planning on buying a battery and before I did- she asked for my number to check to see if my battery was under warranty- and sure enough it was. I was very pleased to know that I still had the warranty. I will be auto zone customer at this location for life.
  • HQ
    hugo quiroz
    Nov 4, 2025
    5.0
    Kellie is the best comercial agent very profetional and helpful
  • JB
    Jerry E. Buchan
    Oct 31, 2025
    5.0
    Came in with a bad battery and they took care of everything for me due to my disability. Everything from removal to install. Mrs Leaphiny and Mr Connor were amazingly helpful!
  • BV
    Brian Versoza
    Oct 28, 2025
    5.0
    Great service! Needed a new battery and Mrs. Leaphiny Helped me out right away. She even changed out my battery and had me on my way in no time!
  • MR
    Monica Del Rio
    Oct 9, 2025
    5.0
    Kellie gave amazing service! So sweet, would definitely return cause of great customer service

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Baytown, TX?

AutoZone Auto Parts in Baytown is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts in Baytown offer in-store pickup and same-day delivery services?

Yes, this location offers both in-store pickup and same-day delivery services for your convenience.