Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Baytown #5149 in Baytown, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Baytown, TX or call us at (281) 691-9995.
Many customers praised the staff for their exceptional customer service, highlighting individuals like Leaphiny, Kellie, and Kenny for their helpfulness and professionalism.
Product Availability
Customers frequently noted that the store had the parts they needed in stock, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were also complaints about poor service from management and issues with warranty processing, indicating inconsistency in customer experiences.
Staff Knowledge
Several reviews mentioned the staff's knowledge and ability to assist with various automotive issues, enhancing customer confidence in their service.
CW
Courtney Wilson
1 day ago
5.0
Awesome job and location! Ms. Lea was helpful by phone before arriving and Mr. Bill helped with my battery in a short time.
TJ
Tiffany Johnson
Jan 3, 2026
5.0
Kellie Standley is the best!! She helped me find exactly what i was looking for and even gave me a discount!!
KD
Kim Davis
Dec 30, 2025
5.0
Love the people here. Kelly and Leaphiny are awesome and very helpful! Highly recommend either of those two at this store
MM
Marcos Martinez
Dec 17, 2025
5.0
Leaphiny did a great job
JC
Joseph Chavis
Nov 12, 2025
5.0
Ms Leaphiny was the best she had speedy service and very nice great costumer service - came in with a battery and was planning on buying a battery and before I did- she asked for my number to check to see if my battery was under warranty- and sure enough it was. I was very pleased to know that I still had the warranty. I will be auto zone customer at this location for life.