AutoZone Auto Parts

4.0
638 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Hwy 71 West in Bastrop, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bastrop, TX or call us at (512) 321-4585.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
549 Hwy 71 W, Bastrop, TX
78602, United States

Hours

Reviews

4.0
638 reviews
5 stars
351
4 stars
123
3 stars
62
2 stars
26
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members, particularly mentioning individuals like Melissa, Priscilla, and Michael for their exceptional service.

Management Issues

Several reviews highlighted poor management practices, particularly regarding customer interactions and handling returns, with specific criticism directed at the store manager Priscilla.

Product Availability

Customers expressed frustration over inconsistent product availability and incorrect parts being sold, leading to wasted time and dissatisfaction.

Staffing Concerns

Multiple reviews noted that the store appeared understaffed, resulting in long wait times and inadequate customer service during busy periods.
  • SK
    Sarah Kupetis
    Dec 19, 2025
    5.0
    Melissa C. helped me on the evening of 11/9/25 & she was wonderful! I needed a new back wiper blade & I was complaining that my 22yr old car had squeaky sun visors & I didnt know what to do about it. She showed me a can of WD40 & told me it worked on her car so I bought it immediately. Her warm smiling face & sweet friendly disposition has me sold on being loyal to Auto Zone. You employee GREAT people!
  • KP
    Kimberly Preslar
    Dec 18, 2025
    5.0
    Alex is a wonderful addition to your business!!! He found a difficult part for me that I had looked and looked for. I definitely will be coming back to AutoZone in Bastrop!
  • MG
    Matthew G
    Dec 9, 2025
    5.0
    Melissa went above and beyond delivering a part that was suppose to be included on an ordered placed. Can’t thank her enough!
  • EH
    Eliseo Huber
    Nov 21, 2025
    1.0
    Was just at this AutoZone asking about the battery light coming on in my car and they said that the alternator was bad but it would be okay to drive this car for no more than one month. Well 2 Days later the car broke down and it was the alternator. What they said was a lie. Bad advice. They need more experienced people there at AutoZone who don't give bad advice so that people don't break down in the middle of the road like I did.
  • LS
    L.M. Sykes
    Oct 26, 2025
    5.0
    To any person that gets the ick from O'Reilly's, AutoZone is your place! The manager, Priscilla, knows her stuff and makes sure her team does too. This is the only auto parts store I will go to in Bastrop. Keep it up!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Bastrop, TX?

AutoZone Auto Parts in Bastrop is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.