AutoZone Auto Parts

4.0
633 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hwy 71 West in Bastrop, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bastrop, TX or call us at (512) 321-4585.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
549 Hwy 71 W, Bastrop, TX
78602, United States

Hours

Reviews

4.0
633 reviews
5 stars
347
4 stars
122
3 stars
62
2 stars
26
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised individual staff members for their helpfulness and knowledge, there were numerous complaints about poor service from management and inconsistent experiences.

Management Issues

Several reviews highlighted dissatisfaction with the store management, particularly regarding their responsiveness and professionalism, leading to negative customer experiences.

Product Availability

Customers frequently reported issues with product availability and incorrect parts being sold, causing frustration and inconvenience.

Staff Attitude

There were mixed reviews about staff attitudes, with some customers noting friendly and helpful service, while others experienced rudeness and lack of attention.

Store Operations

Customers expressed concerns about the store's operational efficiency, including long wait times and understaffing during busy periods.
  • EH
    Eliseo Huber
    3 days ago
    1.0
    Was just at this AutoZone asking about the battery light coming on in my car and they said that the alternator was bad but it would be okay to drive this car for no more than one month. Well 2 Days later the car broke down and it was the alternator. What they said was a lie. Bad advice. They need more experienced people there at AutoZone who don't give bad advice so that people don't break down in the middle of the road like I did.
  • LS
    L.M. Sykes
    Oct 26, 2025
    5.0
    To any person that gets the ick from O'Reilly's, AutoZone is your place! The manager, Priscilla, knows her stuff and makes sure her team does too. This is the only auto parts store I will go to in Bastrop. Keep it up!
  • JW
    Jarrett Williams
    Oct 26, 2025
    1.0
    Rep was great but the manager didn’t want to help or go over and beyond for the customer. I work in sells and she was not trying to help me replace my battery when it had a warranty . The rep was awesome though
  • VK
    Vance Kaiser
    Oct 17, 2025
    5.0
    Awesome management!
  • AP
    Ashley Parker
    Oct 17, 2025
    1.0
    Absolutely love that this store is never open on time. Hours on the door and online show open at 7:30. I get here ten till 8 and it’s not open. Guess I’ll go to advanced auto parts.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Bastrop, TX?

AutoZone Auto Parts in Bastrop is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.