Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4515 Fredericksburg Rd in Balcones Heights offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.6
297 reviews
5 stars
227
4 stars
38
3 stars
18
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Joe, Raquel, and Amber providing exceptional service.
Professionalism
The professionalism of the staff was highlighted, with multiple reviews noting their thoroughness, patience, and ability to explain issues clearly.
Product Knowledge
Many customers appreciated the staff's expertise in identifying the right parts and providing useful advice, contributing to a positive shopping experience.
Quick Service
Customers frequently mentioned the efficiency of service, with many noting quick transactions and prompt assistance, especially during busy times.
Store Environment
The store was described as clean and well-stocked, contributing to a pleasant shopping atmosphere.
- DDDennis DorantesJan 6, 20265.0Went in for a new battery , was assisted by Fred and Joe and these 2 agents for the company outstanding gentleman, the clarity and knowledge base, the overall courtesy was a reflection of what perfect customer service should be, outstanding. Gentlemen, I can recommend this store and these 2 gentlemen more than this is my go to parts center.
- CVCarlos VazquezJan 3, 20265.0I was looking for some discounted oil filters which were pretty much out of stock in most stores however Amber was super helpful, extremely knowledgeable and went above and beyond in finding alternativas and suggestions on offers and recommendations for other items required to keep my car in great condition. What a great experience with her, this will be my go to store hoping she can help me once again, thank you for being such a great help!
- ACAnna CastilloJan 3, 20265.0I would recommend this location to my friends. The staff and managers were so helpful polite and all around customer service skills. I will come back again and again
- NBNisha BrooksDec 30, 20255.0Amber was absolutely wonderful. She was the only one when I walked in and help all 4 of us with little wait. She was also able to track down a receipt for me that I didn’t put my phone number on. She was completely awesome and gave great service with a smile.
- RGRobert GarciaDec 21, 20255.0Alex at advance was a huge help. I called for a quote on spark plugs and coils. He was nice over the phone, and he was patience with me. As soon as i walked into the store he greeted me not knowing who i was and said “i spoke to you over the phone about your truck right?” I was greeted with a smile and again he gave the best customer service. He explained the rewards and made me feel comfortable with my purchase. Because of that I will choose Advance over the other competitors. Alex you were great! Thank you for your customer service.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of products can I find at Advance Auto Parts in Balcones Heights?
You can find new automotive parts and accessories such as batteries, oil filters, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts offer free installation services?
Yes, they offer free battery and windshield wiper installation with purchase. Battery testing and recycling are also free services available at most locations.
Can I recycle my used car battery and motor oil at this location?
Yes, Advance Auto Parts will recycle your used motor oil and car batteries for free. Exclusions may apply.
What are the store hours for Advance Auto Parts at 4515 Fredericksburg Rd?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup for online orders?
Yes, this location offers curbside pickup service for customers.
What payment options are accepted at this Advance Auto Parts store?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can a team member scan my check engine light codes at Advance Auto Parts?
Yes, team members can scan and check your engine codes for free. Exclusions may apply.
How can I use nearby places like Wendy's or Summit Fitness SA when visiting Advance Auto Parts?
You can grab a quick meal at Wendy's, a fast food restaurant nearby, before or after shopping at Advance Auto Parts. Also, Summit Fitness SA, a local gym, is close by if you want to combine your visit with a workout or fitness class.
Are there any nearby professional services if I need employment assistance near Advance Auto Parts?
DBWell Employment Solutions, an employment agency, is located nearby and can assist with career and job placement services.
Where can I find nearby places for relaxation after shopping at Advance Auto Parts?
Salon Victoria, a nearby beauty salon and spa, offers services where you can relax and unwind after your visit to Advance Auto Parts.