Advance Auto Parts

4.5
273 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4515 Fredericksburg Rd in Balcones Heights offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4515 Fredericksburg Rd, Balcones Heights, TX
78201, United States

Hours

Reviews

4.5
273 reviews
5 stars
203
4 stars
38
3 stars
18
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist.

Product Availability

The store is noted for having a wide selection of parts in stock, with many customers finding exactly what they needed.

Mixed Experiences

While many reviews highlight excellent service, there are isolated incidents of poor customer service and issues with pricing.

Staff Knowledge

Several customers commented on the staff's knowledge and ability to provide detailed assistance and recommendations.

Store Environment

The store is generally described as clean and well-organized, contributing to a positive shopping experience.
  • AI
    Archie Tucker III
    2 days ago
    5.0
    Nathan and Joe did excellent job on replacing my car battery good customer service MR. Joe make you feel you welcome to the store Thank you also Nathan took good care and handle things with precautions
  • RL
    Rick Lug
    2 days ago
    5.0
    I truly love and appreciate the way the staff at this location made me feel from the moment I opened the door and walked in. The professionalism that Raquel, and Alec have is amazing. They both offered assistance and suggestions. Raquel grabbed a cart for my multiple items and wheeled them out to my car. Im not easily impressed with the kind of service offered nowadays. I will definitely be back whenever I need something for my vehicles. They have a customer for life. Later I came to find out Raquel is the stores G.M. awesome job and way to lead by example.
  • MS
    Marquita Stevenson
    3 days ago
    5.0
    Joe really educated me on so many different things today!!! I am so grateful he took the time to share so much so I am aware and don’t get messed over by people in this industry. I give the store a 10 out of 10
  • SN
    Sergio Nava
    5 days ago
    5.0
    Came in to change out my battery.Joe helped me out and was very professional and insightful. Did amazing job at swapping out the battery and teaching me a couple things on the install. Thanks the service Joe
  • DA
    Drew Avery
    Nov 17, 2025
    5.0
    Store manager Raquel was efficient, thorough, and professional helping me sort through a battery/starter issue. She helped me find a solution to fit my budget and was patient in helping make sure I got the best price possible. I'll keep my business with Advance.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*