Youngblood Automotive & Tire - Louis Henna West

Reviews

• WW

  William

  Jan 2, 2026
  5.0
  Went in for an oil change on our Diesel Pusher RV. We developed a leak, thinking it might have been an issue the Diesel Tech caused we called the manager and explained the situation. He very generously offered to take care of the issue at his expense if it had anything to do with his product or Tech. Turned out it was a known defect in the CAT 3126 Turbo Diesel oil cooler and oil filter housing! Thank you YoungBlood for your honesty and passion for customer service. You can trust them and they are very accessible just off the 35 in Pflugerville Texas.
• FJ

  Francy Joachim

  Nov 16, 2025
  5.0
  I want to share my experience in a constructive way, because I believe businesses grow through honest feedback. While my first impression wasn’t ideal, I’m not leaving a low star rating as everyone has opportunities to learn, and I hope this review serves that purpose. I stopped by yesterday a little after noon. I knew the shop was close to closing, and since I was already driving by, I came in briefly to make an appointment to have a failing motor mount replaced. As a woman, I’m aware that it can sometimes be difficult to be taken seriously in automotive environments, so I made an effort to explain the issue clearly and directly to minimize unnecessary back-and-forth. Here’s how the conversation went: Andrew: “What seems to be the problem today?” Me: “I was driving by and know you’re closing soon. I just wanted to schedule an appointment—my right-side engine mount is collapsed. The car vibrates in Park, Neutral, and Reverse but stops in Drive.” Andrew: “Why do you think it’s the engine mount?” Me: “Because I saw it with my own eyes.” Andrew: “So either you’re a mechanic or you know a mechanic— which one is it?” I’ll leave the rest of the interaction out, as it isn’t necessary for the point I want to make. What is important is that comments like this can come across as dismissive and condescending, especially toward women who are often already fighting to be taken seriously when discussing their own vehicles. I’m sharing this because respect should be the foundation of any customer interaction regardless of gender. Please take this as an opportunity for coaching. Women are fully capable of understanding vehicle issues, and we deserve the same level of professionalism and courtesy as any other customer. I do hope my next experience is more reflective of the standards I know many shops strive to uphold.
• CH

  Clays Health

  Oct 1, 2017
  5.0
  Good service
• JW

  Jonathan Wilson

  Aug 30, 2017
  5.0
  Great guys (and gals). If you're a self doer and you want a job done that you can't do, this is the place.

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