About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.4
862 reviews
5 stars
668
4 stars
60
3 stars
24
2 stars
27
1 star
83
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported a decline in wash quality, with cars coming out dirtier than before and inadequate cleaning due to malfunctioning equipment.
Customer Service
While some staff were praised for their friendliness and helpfulness, numerous reviews highlighted poor customer service experiences, especially regarding billing issues and lack of communication.
Membership Issues
Several customers expressed frustration over unauthorized membership sign-ups and difficulties in canceling memberships, indicating a pattern of deceptive practices.
Operational Problems
Frequent reports of the facility being closed during posted hours and ongoing mechanical issues contributed to customer dissatisfaction.
- KRKatharine Rifki6 days ago1.0Discovered they signed us up for a monthly $35 membership without our knowledge. Called and they had no information on us and like others could only locate it through license plate and sort of our CC number. We had stopped using this place months ago due to the quality and smell, this further solidified that decision.
- JSJames StolpDec 30, 20252.0Used to be solid. Used to be a member. Haven’t been back in a while and paid $30 for top wash. Volvo XC90 SUV. 1) they used to do a manual scrub of wheels and license plate frame before putting you through the automated wash, which they did not do on this visit - no longer included? 2) automatic right side brush at beginning of wash cycle barely was touching vehicle, needs adjustment? 3) much dirt remained and had to be scrubbed off with towels at vacuum stations. 4) visible smears/scuffs down right side of vehicle required hard scrubbing with moist towel at vacuum station to “buff” away. 4) clean microfiber towels at vacuum station were all moist/wet to touch, not dry. 5) several vacuum heads had no suction, most had weak suction. Unfortunately, will not go again.
- BDBob DazeyDec 30, 20251.0Brush on right side didn't wash the windows. Second set of brushes were too close and very brutal on the paint. Did not dry the car at all. Windows, body, everywhere still wet. Will not return.
- AHAri HuostilaDec 19, 20253.0When this place was brand new it was amazing. They were later bought out by a different company and re-branded. The new owners appear to have let the machine fall apart and the big vertical spinning brushes no longer contact the vehicle. You'll leave with some kind of greasy residue all along your passenger side windows. I've mentioned this to the attendants but it's been like this for months! Would _not_ recommend at the moment until those problems are resolved. (Looking forward to the new wash in downtown Drip to complete their construction, then I'll never go back to Zip.)
- CPChris PughDec 15, 20251.0This place damaged my vehicle. Avoid at all cost, they most likely wont help me fix the damage to my truck either.
Frequently Asked Questions About Zips Car Wash
What are the operating hours for Zips Car Wash?
Zips Car Wash is open daily from 7:00 AM to 7:00 PM, with holiday hours varying on specific dates.
Does Zips Car Wash offer any special membership programs?
Yes, Zips Car Wash offers the ZIPS UNLIMITED™ membership program, which provides daily wash privileges at all locations.
What types of payment does Zips Car Wash accept?
Zips Car Wash accepts all major credit and debit cards including American Express, Discover, MasterCard, Visa, and also ZIPS gift cards.
Are self-service vacuum cleaners available at the car wash?
Yes, every car wash includes free self-service vacuums at Zips Car Wash.
Is Zips Car Wash a cashless location?
Yes, Zips Car Wash is now cashless and only accepts card payments and gift cards.
What services does Zips Car Wash provide?
Zips Car Wash offers quick and convenient car washes along with free vacuum stations for customers.
Where is Zips Car Wash located?
Zips Car Wash is located at 13519 W Highway 290, Austin, TX 78737, USA.
Are there any nearby places to grab a snack after your car wash?
Yes, Shipley Do-Nuts, known for donuts and smoothies, is close to Zips Car Wash and a great spot to visit after your wash.
Can I visit a dentist conveniently after getting a car wash at Zips?
Yes, both Dentists of Belterra and Orthodontics and Austin Cosmetic and Implant Dentistry are nearby, making it easy to combine your car wash with a dental appointment.
Are there any financial or legal services close to Zips Car Wash?
Yes, Avant Financial Advisors and The Law Office of Diana E. Buss are nearby, so you can easily visit for financial advising or legal services before or after your car wash.