Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Austin.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
645 reviews
5 stars
503
4 stars
34
3 stars
23
2 stars
15
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of employees like Steven and Exander for their exceptional service.
Efficiency
Most reviews highlighted the quick and efficient service, with many customers appreciating the fast turnaround for oil changes and other services.
Communication
Customers noted that the technicians communicated well throughout the service process, keeping them informed about what was being done and any recommendations.
Inconsistency
Some reviews pointed out issues with service consistency, including equipment problems and delays, leading to frustration for certain customers.
Quality Control
A few customers reported concerns about the quality of service, including mistakes made during oil changes and lack of thorough checks on vehicle maintenance.
- KKKenna5 days ago5.0first time here yesterday. steven was super fast and easy to communicate with. i thought the reviews were joking when they said the oil change was 15 mins in and out, but they werent. this place as a whole is 5 stars to me. not only did they offer a bunch of coupons, but they also offer you other services, different types of oil, but theyre also just incredible as a while. everyone was so friendly here. i’ll definitely be coming back. thank you 🥰🫶🏼
- RDRobert DavidsonNov 14, 20253.0I went because of a coupon. Stopped going there years ago when the corporate takeover of Quick Lube happened. All the employees seem young and new. No knock on age or nothing. My main guy Carmelo was chill but the other guy yelled at me to get out of the bay. No coffee in the waiting room anymore which I never drank but sad to see gone. The nice outside waiting area with covering and benches also gone. They want you to stay in your car but I got out since it was a nice day. Overall, nice but very corporate and I’ll probably go back to my local place next time.
- EPEric PetroNov 13, 20251.0Wait close to an hour for oil change and then they told me they didn’t have the right filter. Would have been extremely beneficial to have that information in advance when they saw my car waiting. Won’t be going back.
- AJAmanda K JuillardNov 5, 20255.0The man that helped me (Exander) truly went above & beyond the call of duty! The cabin air filter in my car has apparently never been changed… lol which makes sense considering how incredibly complicated & time consuming Ford has made getting to it 😅 But Exander took the time to be very thorough with my car servicing & I’m incredibly grateful for his dedication & good humor. & honestly, every person on shift that I interacted with last night were so helpful & friendly & showed great patience with the extra time my car was taking. Thank y’all!
- SBSabrina BeachNov 2, 20255.0Always incredibly professional and compassionate. Be sure to take advantage of opening time. These guys do their jobs so well, the lines for each bay can be three cars deep if you try to come mid day. It’s quite something to see the way the technicians interact respectfully with one another with great efficiency. I needed many services today; and, without me asking they offered a discount to ease the financial burden. The technicians keep you in the loop every step of the way during service. That makes the customer feel a part of the process. I am grateful to Steven, Dom, Ethan, and Giovani - who were amazing!!
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change in Austin offer?
Valvoline Instant Oil Change offers quick, easy preventive vehicle maintenance for all vehicle types, including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions.
Where is Valvoline Instant Oil Change located in Austin, TX?
It is located at 6300 Menchaca Rd, Austin, TX 78745.
What are the operating hours for Valvoline Instant Oil Change on weekdays?
The shop is open Monday to Friday from 7:00 AM to 7:00 PM.
Is Valvoline Instant Oil Change open on weekends?
Yes, it is open on Saturdays from 7:00 AM to 6:00 PM and on Sundays from 7:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required to get service at this location.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
What should I know about holiday hours for Valvoline Instant Oil Change?
The business is closed on December 25th (Christmas Day).
What nearby places can I visit before or after my oil change at Menchaca Rd?
You can visit Redbox for movie or game rentals, 7-Eleven for convenience items or gas, or PEAS Community Farm & Urban Orchard for local attractions and community activities.
Are there other automotive services near Valvoline Instant Oil Change?
Yes, nearby automotive service options include Caliber Collision (auto body and glass services), Caliber Auto Glass, Eagle Transmission, and Lugnuts Automotive for repairs and parts.
Can I find any banking or financial services near the Valvoline location?
Yes, United Heritage Credit Union is nearby, providing credit union and financial services.