Valvoline Instant Oil Change

Reviews

• MG

  Madeline Gladu

  1 day ago
  5.0
  Carmelo was awesome and so was the team! It was one of the fastest and most professional oil changes I’ve experienced in a long time and the guys were very knowledgeable and easy to work with!
• FF

  Fermina

  3 days ago
  5.0
  Ethan’s Customer service was great. Explain everything I needed done to my car in detail. I will go back because of great experience I had with Ethan’s service
• AS

  Aimee Scarbrough

  4 days ago
  1.0
  If I could rate this experience less than one star, I would. I paid $100 and was refused the entire services that were supposed to be provided after waiting for nearly an hour. AFTER trying to upsell me on all of their overpriced add-ons I was informed that they would not be changing my oil filter and suggested I go to their competitor to do so. Then they attempted to convince me that it wasn't necessary to change the oil filter, like I was stupid. When I asked if it was still going to be the same price for the partial service I was told it was like I was ignorant for asking. I then clarified that I didn't really have a choice in the matter seeing as they had already gone too far in the process for me to actually a make a choice of my own, to which he again confirmed Yes. My issue is NOT that they were unable to complete the job, but they were AWARE they wouldn't be able to and continued the process to point where I had not other choice but to finish out the service with them insufficiently, as it was NOT going to be completed as originally understood and agreed upon. This is a prime example of LAZINESS, MANIPULATION and TAKING ADVANTAGE of Customers. After this HORRIBLE experience, I did drive down the street to the competitor suggested to me by them which was Jiffy Lube, where every employee there was BEYOND helpful, kind, considerate and informative. I will NEVER go to Valvoline due to their arrogance, manipulation and unprofessionalism but Jiffy Lube now has a lifelong customer.
• SH

  shaun hrncir

  Feb 23, 2026
  3.0
  I wish they could set up a way to make it first come first served. I had to wait an additional 30 min because car in front of me wanted to rotate tires and check brakes. 2 round of cars went on each side of me while I had to sit and wait.. Guys try to upsale on other maintenance items, which I go to my mechanic for.
• SD

  Sean M Deome

  Feb 20, 2026
  5.0
  Copied the text: They had a line and moved quickly through it. I have been several times and the fact Valvoline publishes I do preventative maintenance and keeps a record makes my car value higher than others if I choose to sell. The fact that when you check my mileage you have factory recommendations that add value to my car. And the fact I can sit in my car and not get out and having to wait in a weird room with strangers is great. You guys have a great business don’t change a thing.

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