Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Austin.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
851 reviews
5 stars
684
4 stars
49
3 stars
17
2 stars
16
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the courteous, professional, and efficient service provided by the staff.
Speed
Many reviews highlighted the quick service, with several customers noting they were in and out in under 20 minutes.
Customer Care
Customers appreciated the staff's attentiveness and willingness to explain services without pressure to upsell.
Teamwork
The reviews indicated a strong sense of teamwork among the staff, contributing to a smooth and efficient service experience.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding service delays and perceived favoritism towards certain customers.
- CWCourtney Walker1 day ago5.0This review is so overdue. I’ve been coming here for oil changes and a few other services here and there for almost 3 years. The staff is so knowledgeable, quick, and friendly. They all seem to genuinely enjoy working together and always offer helpful suggestions and reminders. I always feel like I’m in good hands when I come here. Highly recommend!
- HJHayley Jones2 days ago5.0We are newcomers to Austin and have relied on Valvoline for oil changes over the years back home, but this Valvoline team is the best we’ve worked with. I had a turn signal bulb that needed replaced and when they did the light test, they offered to install it for me-no charge. Most of our interactions have been with Gavin, the assistant manager at this location. More recently, he’s given us helpful information and answered questions in a genuine and professional way. The team is concise and kind and we have never had any issues. Great to know there is a reliable shop for our car maintenance!
- LSLaShonna Sells2 days ago5.0Great explanation of actions taken. Pleasantly surprised by the no hassle warranted replacement of the battery purchased from Valvoline a few years ago. The technician fully explained recommended services and how to prioritize if unable to resolve all things at once. I'll continue to have routine services completed by this location.
- MCMollie Conn4 days ago5.0Aubreigh was very knowledgable and helpful while I visited to get an oil change. She, and Valvoline, were actually recommended to me by my roommate, and they did not disappoint! It was quick, efficient, and Aubreigh was kind and let me know of other issues with the car and when I might need to have those looked at. I also got a great price for the oil change and even got a discount with the coupons on the website! It was all around a great deal. I will definitely be visiting Valvoline (and Aubreigh!) again.
- MFMike FelanJan 5, 20264.0First off I would have given 5 stars but the wait was a bit long. But as far as the service that was provided, it was great. They did exactly what I asked for. Nothing more, nothing less. There was no pushy sales pitch for extra services. I was informed of the services provided and ASKED (not aggressively suggested) if I was interested in any of them. Which, because of that approach I mentioned that I was interested in a particular service. Unfortunately, it was not available at the moment due to equipment not working. Which was no fault of Jaime. I have an older vehicle and my hood latch can be a little bit of an issue. They listened to my instructions on how to close it and there weren’t any issues. Overall I’ll definitely be back. I appreciate being listened to and treated like a guest not a potential up sale number. Hopefully Jaime is working on my next visit.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick, in-car oil changes in about 15 minutes, along with a wide range of vehicle preventive maintenance services for all vehicle types.
Where is Valvoline Instant Oil Change located?
It is located at 9706 Bilbrook Pl, Austin, TX 78748, USA.
What are the business hours of Valvoline Instant Oil Change?
Open Monday to Friday from 7 AM to 7 PM, Saturday from 7 AM to 6 PM, and Sunday from 7 AM to 5:30 PM.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required for services.
Which payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change open on major holidays like Christmas?
The location is closed on December 25, 2025, for the holiday.
How can I contact Valvoline Instant Oil Change by phone?
You can call their main phone at +1 512-292-6140 or their alternate number at +1 800-327-8242.
Are there any other automotive repair services near Valvoline Instant Oil Change?
Yes, nearby automotive repair options include Shell Rapid Lube and Robs Body Works, providing choices for vehicle maintenance in the area.
What nearby places can I visit for relaxation or beauty services when visiting Valvoline Instant Oil Change?
You can visit Austin Spa and Zen Blend Mind and Body Spa nearby for massage, beauty, and holistic healing services.
Are there convenient nearby amenities near Valvoline Instant Oil Change?
Yes, places like Discovery Years Learning Center (day care), Rooms To Go (furniture store), and Casey Elementary School are nearby for family and home needs.