Tommy's Express® Car Wash

4.2
392 reviews
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Business Details

11213 Ranch Rd. 2222, Austin, TX
78730, United States
(737) 251-6904
https://tommys-express.com/locations/tx359/
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About

Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Austin, TX believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available
  • Onsite servicesAvailable

Location

Tommy's Express® Car Wash
11213 Ranch Rd. 2222, Austin, TX
78730, United States

Hours

Reviews

4.2
392 reviews
5 stars
246
4 stars
69
3 stars
30
2 stars
18
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for their helpfulness, while others were criticized for rudeness and lack of attention.

Wash Quality

Inconsistent wash quality reported; many customers noted that their cars were still dirty after the wash, while others were satisfied with the cleanliness.

Pricing Concerns

Customers expressed concerns about pricing, feeling that the cost was high for the quality of service received.

Membership Issues

Several reviews mentioned issues with membership cancellations and charges, leading to frustration among customers.

Amenities

Positive feedback on the availability of free vacuums and additional cleaning supplies, though some noted that equipment maintenance could be improved.
  • AO
    A Osk
    2 days ago
    3.0
    Attendant was super nice. Quality of the wash was awful. Car went through twice and still did not come out clean. No towels provided to clean interior either. Plenty of better options for same price.
  • DR
    Darrin Roush
    Jan 3, 2026
    1.0
    Treated very rudely today by "Yadira." We've had multiple vehicle memberships here for years and we asked if we could quickly use the restroom today which has never been an issue in the past. She said it was company policy and it's always been policy that you can't use it. When I asked questions of ownership or management change, she refused to answer questions.
  • CC
    c&G c-f
    Jan 2, 2026
    2.0
    do not waste your time or money. for $22: dirty side mirrors, dirty under front bumper, rear bumper & bottom of doors - still mud splatters. wheels filthy & practically dry. don't even glance at your wheelwells. when Rudy's touchless is down, just wait for it to be serviced.
  • MH
    Maggie Hotard
    Jan 1, 2026
    5.0
    I was vacuuming the interior of my car here when it suddenly wouldn’t start. Justin heard my engine clicking and immediately came over to jump my car. He also gave me helpful tips on what to do next once I left. From the moment he arrived and introduced himself to the time I was driving out of the parking lot, the whole thing took maybe two minutes. He was incredibly friendly, attentive, and went out of his way to help me. I wanted to make sure he gets the recognition he deserves for his excellent service! Thank you so much, Justin!
  • JT
    J Toldem
    Dec 14, 2025
    1.0
    Mediocre car wash at best, not to mention they leave their loud music on over night. Which is inconsiderate and unprofessional since there’s a complex next door that can hear the music blasting all night long. Do better.
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Frequently Asked Questions About Tommy's Express® Car Wash

What are the operating hours of Tommy's Express® Car Wash in Austin, TX?

Tommy's Express® Car Wash is open daily from 8:00 AM to 8:00 PM.

Where is Tommy's Express® Car Wash located?

It is located at 11213 Ranch Rd. 2222, Austin, TX 78730, USA.