Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Austin, TX believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
- Onsite servicesAvailable
Location
Hours
Reviews
4.3
385 reviews
5 stars
245
4 stars
69
3 stars
29
2 stars
17
1 star
25
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality; some customers praised friendly and helpful staff, while others reported lazy employees and poor customer service.
Wash Effectiveness
Inconsistent wash results; many customers noted that their cars were still dirty after the wash, with issues like soap residue and missed spots.
Membership Value
Some customers appreciate the value of the monthly membership, while others feel it does not justify the price due to subpar wash quality.
Customer Experience
Positive experiences highlighted by friendly staff and quick service, but negative experiences reported regarding rude management and lack of attention to customer concerns.
Amenities
Customers enjoyed the availability of free vacuums and additional cleaning supplies, but some noted that equipment like vacuums and tire shine rollers were not well maintained.
- CMChris MartinOct 16, 20252.0Substandard car wash, the employees the last two times didn’t even come out of the office to line up the SUV. Super lazy. Wash itself is OK but Watershed does a way better job overall from service to product.
- JHJoe HallSep 5, 20255.0This is the best car wash place around. I love Tommy's I just re-upped for another month of washing my car as many times as I want and the gentleman at this location. He was so nice and so helpful and he welcomed me back. It's great to know that there are businesses in the Austin area that really appreciate your business and I get a military discount and I really appreciate all businesses that offer us military vets a discount of any kind. Like I said this is a wonderful car wash. My car is always super clean and they have a nice outside Bay with vacuums and towels to dry off the water spots. It's just an outstanding place to take care of your car and I truly enjoy it. They have a customer for life with me. Thank you Tommy's
- RBRobyn BaileyAug 18, 20255.0While on my way from Rockwall to Steiner Ranch to visit my son and grandchildren, I decided to stop by this car wash because my car was really dirty from the long drive. The blonde girl Angela was fabulous and helpful on every level. She even thanked me for choosing them. A++ I'll be back on my next visit.
- KMKen MaxwellAug 7, 20255.0I had a long day of approx 700 miles of traveling. Stop to put vehicle in park and felt shifter go sloppy. Shifter cable problems. Note im traveling from Arizona. I have zero experience with who to call. Googled nearest tow service. There were 3. The first one I called couldn't get to me for several hours. He recommended Tommy's Towing. And boy I'm glad he did. Driver(George) showed up in about 15 minutes. Great guy , jumped right on it. Lifted van up crawled under it and said I think we could put temp fix to it so you can get it to mechanic tomorrow. We still towed it to house before we tried the temp fix. I didn't even have time to help when we got to house. He crawled right back under van and zip tied the linkage for me. We shifted it around a couple of times and it worked great. Then he recommended a mobile mechanic he trusted. And another that was only a few miles away. Said he trusted them both. This was an amazing amount of help. Thanks George your a great rep for your company.
- DRDarrin RoushAug 6, 20251.0Wheel cleaner is no longer working. I've been here two or three times the last few weeks and I pay for a monthly membership and the wheel cleaner is not working. I'm going to either pause or possibly cancel my membership as I can clean it better at home without having to drive out of my way. I paid way too much to not have the car wash functioning.
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Austin, TX?
Tommy's Express® Car Wash is open daily from 8:00 AM to 8:00 PM.
Where is Tommy's Express® Car Wash located?
It is located at 11213 Ranch Rd. 2222, Austin, TX 78730, USA.
What types of car cleaning products are offered at Tommy's Express® Car Wash?
Products include Rainbow Coat foam, Body Wax hot wax, Tommy Guard®, Red Hot Cleanser foam, and Tire Shine gloss coating.
Does Tommy's Express® Car Wash accept credit and debit cards?
Yes, they accept American Express, Discover, Mastercard, Visa, Apple Pay, and Android Pay.
How can I sign up for Tommy's Express unlimited membership program?
You can sign up by downloading the TommyClub App and registering through it for unlimited car washes.
What free services does Tommy's Express® Car Wash provide?
They offer free vacuums, free mat washers, and an interior detailing kit.
What other car wash options are available near Tommy's Express® Car Wash?
Nearby car wash options include Big Red Express Carwash and another Tommy's Express Car Wash nearby.
Are there automotive services near Tommy's Express® Car Wash in Austin?
Yes, Jiffy Lube offers oil changes and automotive repairs close by, and Apple Four Points provides automotive repair services.
What nearby amenities can I visit before or after getting my car washed at Tommy's Express?
You can visit Tacos 620 for food, Anytime Fitness for a workout, or Business Park Place, Austin, Texas for a relaxing park experience.
How can I contact Tommy's Express® Car Wash for inquiries?
You can contact them via phone at +1 737-251-6904 or email at TX359@teamtommys.com.