Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Austin area, turn to Safelite AutoGlass . Those in central Austin or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 5717 S IH-35 Frontage Rd, Safelite AutoGlass Austin repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
829 reviews
5 stars
526
4 stars
41
3 stars
24
2 stars
22
1 star
216
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism and skill of the technicians, highlighting quick and efficient service.
Communication
Customers expressed frustration with poor communication regarding appointment scheduling and delays, often feeling uninformed about their service status.
Customer Experience
While some reviews noted excellent experiences, others reported significant issues with customer service, including billing errors and lack of follow-up.
Convenience
The mobile service option was frequently mentioned as a major convenience, with many customers appreciating the ease of scheduling and at-home service.
Workmanship Issues
Several customers reported problems with the quality of work, including improper installations and damage to vehicles during service.
- WOWeslea O'Connor3 days ago5.0I stopped by Safe Life after a rock kicked up and chipped my windshield. I was immediately greeted, and the manager at the desk walked me through the repair process and the timeline. I was thrilled that the repair took less time than estimated. The chip is completely gone, and you can’t even tell where it was. Great service and a painless experience.
- KHKristen HerreraDec 30, 20255.0The convenience of having a window replacement at my house was amazing!! My service tech Michael was amazing and very understanding.
- SDStephanie DempseyDec 26, 20255.0Our Safelite experience was excellent and we would definitely recommend them and their technician, Michael.
- EHElizabeth HendeeDec 25, 20255.0Great service all the way around. I received reminder texts and confirmation calls to keep me updated on arrival time and what I needed to prepare before arrival, which was very helpful. Service technician was professional, pleasant and helpful. He even took the time to look at a deteriorating rear view mirror in another car and told me how to replace it. I would highly recommend !
- KFKatelyn FritzschingDec 18, 20255.0Safelight was great! I was able to schedule service with ease. And our tech, Paul was amazing. He was very knowledgeable and great to work with. Would definitely recommend this location.
Frequently Asked Questions About Safelite AutoGlass
What types of auto glass services does Safelite AutoGlass offer in Austin?
Safelite AutoGlass provides windshield repair and replacement, vehicle glass repair and replacement, windshield chip and crack repair, back/rear and side glass replacement, power window repair, and windshield wiper replacement.
Where is Safelite AutoGlass located in Austin?
Safelite AutoGlass is located at 5717 S IH-35 Frontage Rd, Ste B200, Austin, TX 78744, USA.
What are the operating hours of Safelite AutoGlass in Austin?
Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass offer mobile service or do I need to visit the store?
Safelite AutoGlass offers both in-shop and mobile auto glass repair and replacement services for customer convenience.
Can I book a Safelite AutoGlass appointment online?
Yes, you can schedule an appointment through Safelite's online reservation system at https://fixmyglass.safelite.com.
Which payment methods are accepted at Safelite AutoGlass in Austin?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Safelite AutoGlass provide services in multiple languages?
Yes, Safelite AutoGlass offers services in both English and Spanish.
Are appointments required to receive service at Safelite AutoGlass?
Yes, appointments are required to ensure timely service at Safelite AutoGlass.
Which postal code areas does Safelite AutoGlass serve in Austin?
Safelite AutoGlass serves multiple Austin postal codes, including 78744, 78704, 78715, 78702, 78701, 78741, 78747, 78748, 78745, 78764, and others nearby.
What nearby services and amenities can I visit before or after my appointment at Safelite AutoGlass?
Nearby you can find services like Always Spa for relaxation, Hertz Car Rental for vehicle rentals, and restaurants such as Pizza Patron and Romano's Macaroni Grill for dining options.
Is there convenient access to insurance services near Safelite AutoGlass in Austin?
Yes, Fred Loya Insurance agencies are located nearby, which can assist with auto insurance needs related to your vehicle glass repairs.
Are there transportation options near Safelite AutoGlass that can help me get to my appointment?
Yes, Hertz Car Rental is located close by, providing car rental services that can assist you with transportation.