NTB-National Tire & Battery

4.3
549 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Austin today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

NTB-National Tire & Battery
5234 W Highway 290, Austin, TX
78735, United States

Hours

Reviews

4.3
549 reviews
5 stars
417
4 stars
44
3 stars
8
2 stars
17
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Russell and Jason, for their helpfulness, professionalism, and genuine care.

Efficiency

Many reviews highlighted the quick service, with customers often being in and out within an hour for various services.

Trustworthiness

Customers expressed confidence in the honesty and transparency of the staff, feeling they were not pressured into unnecessary services.

Expertise

The team was recognized for their knowledge and ability to diagnose and explain issues clearly, earning customer loyalty.

Positive Experiences

Overall, customers reported consistently positive experiences, often returning for multiple services over the years.
  • AG
    Amy Gray
    3 days ago
    5.0
    We called Russ up on Friday at 420 and we needed some new tires. He got us in right away, was straightforward with us, worked with us on pricing and we were in and out before we knew it! Definitely will be back to do more business with him again! Thanks Russ!
  • LZ
    L Z
    Nov 12, 2025
    5.0
    I usually have good experiences with NTBs, and this one was no exception! I made an appointment for a low tire, and they were able to figure out the problem and patch it up in less than 30 minutes. Didn't even charge me for it! Russ and his colleague were both very professional and ready to help.
  • LB
    Lauren Grace Burns
    Nov 9, 2025
    5.0
    I went in for a routine tire rotation and Russell and his team immediately noticed a snapped stud and improperly tightened lug nut that put me dangerously close to losing the wheel while driving. My last tire rotation was done at a Discount Tire, which I usually find trustworthy, and am shocked something like this happened there. It’s clear that Russell and his team are beyond thorough, and he was generous and fair with the pricing he quoted me. Needless to say, I’ll be coming to this NTB for all future routine maintenance needs!
  • BW
    Blair Wallingford
    Nov 7, 2025
    5.0
    Russell was awesome and is the pinnacle of customer success. While I waited for my repairs I had the opportunity to watch him and his team interact with other customers and it was nothing less than perfect. Greatly appreciate the attention to detail and emotional understanding provided to each customer, this is the type of service that sets high expectations amongst the rest.
  • RK
    ROXANN KAATZ
    Nov 5, 2025
    5.0
    Having to buy a new tire isn't the funniest thing but was glad I went to NTB in Oak Hill, TX!! Russ helped me ~ showed me the damaged on my tire and had one in stock to get me back on the road quickly!! Very professional and courteous!! Thanks Russ ~ I appreciate you and your coworkers!!!

Frequently Asked Questions About NTB-National Tire & Battery

What types of services does NTB - National Tire & Battery in Austin offer?

NTB offers top-brand tires along with auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

What are the operating hours for NTB - National Tire & Battery at 5234 W Highway 290, Austin?

NTB is open Monday through Wednesday and Friday from 8:00 AM to 6:00 PM; Thursday from 8:00 AM to 8:30 PM; Saturday from 8:00 AM to 5:00 PM; and Sunday from 9:00 AM to 5:00 PM.