Business Details
About
Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment.
Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions.
Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.
Details
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.8
750 reviews
5 stars
383
4 stars
116
3 stars
78
2 stars
57
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting positive interactions and assistance during their visits.
Service Quality
Several reviews indicated dissatisfaction with the quality of the car wash, noting that cars were often left dirty or with scratches after service.
Membership Issues
Customers expressed frustration over upselling tactics and unclear membership pricing, with some feeling misled about the benefits of their subscriptions.
Facility Conditions
The location was noted to be crowded at peak times, leading to long wait times and difficulties accessing vacuums.
Value for Money
Many customers felt the prices were high relative to the quality of service received, with some suggesting better alternatives.
- JWJulie Wylie2 days ago5.0Easy in and out. Monthly easy pass makes it easy to keep my car shinier.
- AHAdam Hotchkiss2 days ago3.0Overall decent car wash. Super busy all the time, vacuums are always full. If you have a black car I would avoid, wash leaves A LOT of swirl mark in your car’s paint.
- JIJesus IsaacDec 23, 20255.0Great customer service and friendly staff. I like this place better than other Mr. Carwash. Once I had an inccident with a customer that took my place for the vaccums and One of the staff was proactive and showed me another place, I was so mad and this action made my day. Great Staff!!
- LRLily RicheyDec 6, 20255.0Amazing service, kind employees, clean car. 10s across the board
- NRNietos RoofingNov 21, 20251.0They wanted me to remove all the heavy stuff from the back of the truck
Frequently Asked Questions About Mister Car Wash
What is the Unlimited Wash Club® Membership?
Our membership includes unlimited washes at any Mister Car Wash location across the country.
You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.
What is the Unlimited Wash Club® Membership at Mister Car Wash?
The Unlimited Wash Club® Membership offers unlimited car washes at any Mister Car Wash location nationwide, access to members-only lanes to skip lines, self-serve vacuum convenience, and more.
What services does Mister Car Wash on Burnet Rd provide?
They offer Exterior Clean Services, HotShine® Carnauba Wax, Wheel Polish, Single Washes, Unlimited Wash Club® Memberships, and Fleet Accounts.
What are the operating hours for Mister Car Wash on Burnet Rd?
Open Monday through Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 6:00 PM. There are specific holiday hours and closures noted on their website.
Where is Mister Car Wash located?
5721 Burnet Rd, Austin, TX 78756, United States.
Which payment methods does Mister Car Wash accept?
They accept American Express, Discover, MasterCard, and Visa credit cards, as well as debit card and mobile NFC payments.
How can I contact Mister Car Wash for assistance?
You can email them at help@mistercarwash.com or call their main phone at +1 512-451-4970.
Is there parking or nearby transit options to reach Mister Car Wash conveniently?
While specific transit is not listed, Mister Car Wash is on Burnet Rd near Cash America Pawn and NOW Optical Outlet, making it easy to find by car and potentially accessible via local buses in the area.
What nearby places can I visit before or after getting a car wash at Mister Car Wash?
You can visit Snobowla for desserts and ice cream, Oasis Spa for relaxation, or shop at Austin Pets Alive! Thrift for unique finds—perfect options to enjoy around your car wash experience.
Are there pet-related services near Mister Car Wash?
Yes, nearby there are pet groomers like Groom Envy, pet stores such as Tomlinson's Feed, and veterinary services including Austin Pet & Exotic Hospital and Research Boulevard Pet & Bird Hospital.
Does Mister Car Wash provide mobile apps for easier service access?
Yes, they offer an Android app on Google Play and an iOS app on the Apple App Store for managing memberships and services conveniently.