Business Details
About
Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment.
Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions.
Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.
Details
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.8
744 reviews
5 stars
378
4 stars
117
3 stars
76
2 stars
57
1 star
116
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, helpful, and professional.
Service Quality
Mixed reviews on wash quality; some customers reported their cars remained dirty after washes, while others appreciated the thoroughness.
Membership Issues
Several customers expressed frustration with upselling tactics and unexpected charges related to membership plans.
Facility Limitations
Customers noted issues with vacuum availability and the lack of drying towels, leading to longer wait times and dissatisfaction.
Customer Service
While some customers had positive experiences with customer service, others reported rude behavior and poor handling of complaints.
- IGIliana GarciaNov 15, 20255.0Darius did a great job helping us out, he had a positive energy and made us smile!
- RPRudy PedrazaNov 15, 20251.0Over priced and they don’t provide spray and towels. There are better places to go with better service
- KMKristin MerrymanNov 6, 20255.0Doran was extremely helpful. We purchased a platinum membership! We are pleased with the car wash and the overall service. I would recommend to anyone in the area.
- MJmadison jonesOct 27, 20255.0Staff is always friendly and the membership prices are reasonable. Only downside is the size of this location - the few vaccum spots fill up quickly and wait time can be long during busy hours. Regardless, the quality of the wash and fantastic staff make up for it!
- KDKyle DoesitOct 19, 20251.0First time and last time. Have to hear the guys spill to sell you on the platinum wash then the monthly membership and what it offers compared to the $8 dollar basic. Finally after weighing the options went with the best one which you think would actually wash your car. But went with the platinum for $24 dollars then ask for a tip… after that you get in line and everyone gets the exact same wash with no difference in cars. Just go with the basic wash for $8 bucks. Just needed a wash maybe it wipes off a little dirt but doesn’t do much and for that price a complete waste. Line took forever as the members had a separate line and getting ahead. Terrible spot for vacuums as line builds up takes for ever to back up and get out of this parking lot.
Frequently Asked Questions About Mister Car Wash
What is the Unlimited Wash Club® Membership?
Our membership includes unlimited washes at any Mister Car Wash location across the country.
You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.
What is the Unlimited Wash Club® Membership at Mister Car Wash?
The Unlimited Wash Club® Membership offers unlimited car washes at any Mister Car Wash location nationwide, access to members-only lanes to skip lines, self-serve vacuum convenience, and more.
What services does Mister Car Wash on Burnet Rd provide?
They offer Exterior Clean Services, HotShine® Carnauba Wax, Wheel Polish, Single Washes, Unlimited Wash Club® Memberships, and Fleet Accounts.
What are the operating hours for Mister Car Wash on Burnet Rd?
Open Monday through Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 6:00 PM. There are specific holiday hours and closures noted on their website.
Where is Mister Car Wash located?
5721 Burnet Rd, Austin, TX 78756, United States.
Which payment methods does Mister Car Wash accept?
They accept American Express, Discover, MasterCard, and Visa credit cards, as well as debit card and mobile NFC payments.
How can I contact Mister Car Wash for assistance?
You can email them at help@mistercarwash.com or call their main phone at +1 512-451-4970.
Is there parking or nearby transit options to reach Mister Car Wash conveniently?
While specific transit is not listed, Mister Car Wash is on Burnet Rd near Cash America Pawn and NOW Optical Outlet, making it easy to find by car and potentially accessible via local buses in the area.
What nearby places can I visit before or after getting a car wash at Mister Car Wash?
You can visit Snobowla for desserts and ice cream, Oasis Spa for relaxation, or shop at Austin Pets Alive! Thrift for unique finds—perfect options to enjoy around your car wash experience.
Are there pet-related services near Mister Car Wash?
Yes, nearby there are pet groomers like Groom Envy, pet stores such as Tomlinson's Feed, and veterinary services including Austin Pet & Exotic Hospital and Research Boulevard Pet & Bird Hospital.
Does Mister Car Wash provide mobile apps for easier service access?
Yes, they offer an Android app on Google Play and an iOS app on the Apple App Store for managing memberships and services conveniently.