Jiffy Lube

4.6
729 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
2711-B W Anderson Ln, Austin, TX
78757, United States

Hours

Reviews

4.6
729 reviews
5 stars
591
4 stars
59
3 stars
23
2 stars
15
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly, professional, and efficient, with many noting quick service times.

Communication Issues

Several reviews highlighted problems with communication, including unreturned calls and misinformation about service availability.

Pricing Concerns

Multiple customers expressed dissatisfaction with pricing, feeling that oil change costs were too high compared to competitors.

Inconsistent Experiences

While many had positive experiences, some reported issues with service quality and vehicle care, leading to distrust in the work performed.
  • AE
    Ana Espinosa
    Jan 6, 2026
    5.0
    I live super close to this location and didn't have time to take my car to the dealership on the other side of town. Caleb and his team were phenomenal in getting me in and out. He went above and beyond on what my car needed. I recommend!
  • CB
    Christopher Van Besien
    Dec 31, 2025
    5.0
    The manager and crew were thorough, quick and helped identify issues with other locations recently.
  • JN
    Jimmy Neitzel
    Dec 29, 2025
    5.0
    Very quick service!!
  • JP
    Jonathan Price
    Dec 3, 2025
    5.0
    Great service
  • FM
    Fred McLeroy
    Nov 24, 2025
    1.0
    They do not answer the phone all day long, trying to find out when an inspector will be there.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service