Jiffy Lube

4.1
686 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
8602 Brodie Ln, Austin, TX
78745, United States

Hours

Reviews

4.1
686 reviews
5 stars
472
4 stars
65
3 stars
23
2 stars
30
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and unprofessional behavior.

Service Quality

Inconsistent service quality; some customers experienced thorough and efficient service, while others reported negligence leading to vehicle issues.

Pricing Issues

Concerns about pricing transparency and upselling; several customers felt they were overcharged or offered unnecessary services.

Speed of Service

Many customers appreciated the quick service, with some reporting being in and out in under 15 minutes.

Communication

Lack of clear communication noted; customers expressed frustration over misinformation regarding services and wait times.
  • RM
    Ryan Musick
    2 days ago
    1.0
    $135 As a repeat customer and a hard-working individual, I can not support this entity any longer for the time I’ve gone there. It’s been a disaster. To pay $135 for a crappy oil change and a shitty two dollar air filter is beyond me. The place looks like shit. I’ll never come back and spend a penny.
  • HC
    Henry Cowen
    6 days ago
    5.0
    These guys are awesome. Killen is the hardest working man in the shop. Changed my oil at 5:55 when they close at 6pm! No question just mechanical service. To other reviewers complaining about bed side manner, I'd remind you these guys are mechanics not therapist. Always polite but not talkative types. Just get in line and get on your way with fresh oil in less than 15 minutes. Worth every penny and use quality products and don't try to upsell everything. I appreciate hard work and these guys are top notch in my book.
  • DB
    Dawn Bryant
    Nov 10, 2025
    1.0
    Never come here for an emission inspection. 9/10 times the inspection person is late, not coming in at all, or the machine's not working, ALWAYS some BS. Why say you open at 8am... but not for all services? Enough wasting my time, this was absolutely the last chance I'm giving this place.
  • JK
    Jeannette Kincaid
    Nov 3, 2025
    5.0
    The staff are the nicest group of people and they really went out of their way to help me and make a really stressful morning much less stressful.
  • NW
    Nicklas White
    Oct 3, 2025
    1.0
    It has been a long time since I have visited any other oil change company. I live in the neighborhood and appreciate the ease of using this Jiffy Lube. There will be no more visits by me. Keep the employee named Jorge below deck or you risk turning away more loyal customers. Terrible, unexpected behavior in a front facing position is a recipe for disaster.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service