Jiffy Lube

4.3
519 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1649 Ohlen Rd, Austin, TX
78758, United States

Hours

Reviews

4.3
519 reviews
5 stars
392
4 stars
44
3 stars
12
2 stars
11
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Steve, Precious, and Austin for their exceptional service.

Service Quality

There were mixed reviews regarding the quality of service, with some customers reporting issues such as incomplete oil changes and improper handling of vehicle maintenance.

Speed of Service

Several reviews noted the quick turnaround time for services, with many customers appreciating the efficiency of the team.

Professionalism

While some staff were commended for their professionalism, others received criticism for unprofessional behavior and providing misleading information.

Trustworthiness

Customers expressed concerns about being upsold unnecessary services and questioned the honesty of some recommendations, leading to a lack of trust in certain instances.
  • JL
    Jake Lipscomb
    2 days ago
    5.0
    Real nice guys that helped with my oil change. Giving me recommendations on things I will need and were knowledgeable on pricing. Will be my main Jiffy Lube moving forward.
  • LG
    Luis Garza
    2 days ago
    5.0
    They were really fast and really cool people. Guy with the long hair helped me out
  • CK
    Christina Koffskey
    3 days ago
    5.0
    I had a fantastic experience at the Jiffy Lube on Ohlen Rd in Austin. I arrived around 2pm on a Friday afternoon and had zero wait. I was immediately guided into a bay. I waited in the car while the team worked and I was very impressed with how this team operated and communicated with each other. I felt it made it more efficient and I was confident that everything was being done properly. They called out checks and status and had someone verify the oil level. EXTREMELY satisfied with my oil change experience here. Will definitely come back. Oh, and I was out in less than 15 minutes!! 🎉
  • KK
    Karly Koster
    5 days ago
    5.0
    These guys are gentlemen and ANGELS!!
  • DB
    Donna Burkhalter
    Nov 8, 2025
    5.0
    This location has an amazing group of guys! I was out in less than 10 minutes with great customer service, I'll certainly come back here again!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service