Jiffy Lube

4.3
526 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1649 Ohlen Rd, Austin, TX
78758, United States

Hours

Reviews

4.3
526 reviews
5 stars
398
4 stars
44
3 stars
12
2 stars
11
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Steve, Precious, and Austin for their exceptional service.

Efficiency

Numerous reviews noted the quick service, with many customers being in and out in under 15 minutes.

Mixed Experiences

While many had positive experiences, some customers reported issues with upselling and service quality, leading to dissatisfaction.

Trustworthiness

Several customers expressed concerns about the honesty of the service, with some feeling misled about necessary repairs.
  • AL
    aaron leeah
    5 days ago
    5.0
    The level of professionalism, and communication amongst the staff and to me was a 10 out of 10 experience. Couldn't have asked for a better group of mechanics to help me out with my oil change and air filter replacement.
  • JL
    Jarrett Lipman
    Dec 31, 2025
    5.0
    The technicians were quick, friendly, and professional. Will use this location again.
  • JM
    jefe master
    Dec 27, 2025
    1.0
    Me dirijo a ustedes para expresar mi insatisfacción respecto al servicio recibido recientemente en su sucursal. Adquirí una batería con garantía en sus instalaciones, sin embargo, poco tiempo después comenzó a presentar fallas. Al regresar para que la revisaran, se me informó que la batería estaba en buen estado, a pesar de que presentaba problemas evidentes. Además, la atención durante mi visita fue insatisfactoria, con un tiempo de espera considerable y un trato que no cumplió con las expectativas de un servicio profesional. Debido a la urgencia de contar con un vehículo funcional para ir a mi trabajo, me vi obligado a comprar otra batería de manera inmediata, generando un gasto adicional y una gran incomodidad. Por referencia, llevé mi vehículo a otro mecánico, quien confirmó que el problema era efectivamente la batería que adquirí con ustedes. Dado que la batería fue vendida con garantía, considero que esta situación no refleja los estándares de calidad que espero de Jiffy Lube. Solicito una revisión más exhaustiva de mi caso, así como la activación de la garantía correspondiente para solucionar el problema de manera adecuada, incluyendo la compensación por la batería adicional que tuve que adquirir.
  • JP
    Jay Petrilli
    Dec 5, 2025
    5.0
    Very fast, good communication, great location. They kept it real w me which was a breath of fresh air.
  • CK
    Christina Koffskey
    Nov 21, 2025
    5.0
    I had a fantastic experience at the Jiffy Lube on Ohlen Rd in Austin. I arrived around 2pm on a Friday afternoon and had zero wait. I was immediately guided into a bay. I waited in the car while the team worked and I was very impressed with how this team operated and communicated with each other. I felt it made it more efficient and I was confident that everything was being done properly. They called out checks and status and had someone verify the oil level. EXTREMELY satisfied with my oil change experience here. Will definitely come back. Oh, and I was out in less than 15 minutes!! 🎉

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service