Jiffy Lube

4.2
368 reviews

About

Oil Change Service StationCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
11219 Ranch Road 2222, Austin, TX
78730, United States

Hours

Reviews

4.2
368 reviews
5 stars
252
4 stars
38
3 stars
17
2 stars
10
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly, efficient, and professional service provided by the staff.

Management Issues

Several reviews highlighted problems with management, including unprofessional behavior and poor communication regarding service availability.

Pricing Concerns

Customers expressed dissatisfaction with pricing structures, particularly regarding additional charges for services beyond standard offerings.

Inconsistent Experiences

While many reviews noted quick and satisfactory service, others reported negative experiences, including rude staff and unresolved issues.

Facility Conditions

Feedback indicated issues with the cleanliness of the facility, particularly the waiting area and restrooms.
  • CR
    Crystal Russell
    1 day ago
    5.0
    A little pricey but overall the service was great. They were fast and courteous.
  • JE
    John E
    5 days ago
    5.0
    The technicians at this location are absolutely amazing. Inspection service was a breeze, and they were very respectful and cordial. Because of how impressed I was with their service, I returned the same day to do state inspection on my second vehicle. This is my first time of visiting Jiffy Lube, but will definitely be returning to this location for other car care needs. I highly recommend this location.
  • CW
    Caleb Watson
    Dec 29, 2025
    5.0
    The great people at Jiffy Lube were able to do my front and rear diff service and transfer case service for my Jeep as a walk in. Super friendly and professional.
  • JK
    Jay Kutz
    Dec 29, 2025
    5.0
    Thank you so much the manager was great the guys where fast and aware of what needed
  • JA
    Jimmy allgood
    Dec 23, 2025
    4.0
    Management was amazing and the teamwork on staff was top notch. My concern for leaving one star out isn’t with the staff or crew. It’s with the pricing structure for my car. My car takes more than 5qts of oil and therefore I’m charged substantially more for anything over 5qts. I’m having a hard time understanding why the need to upcharge anything after 5qts. I should be rewarded for buying more not punished.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service