Jiffy Lube

4.1
337 reviews

About

Oil Change Service StationCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
11219 Ranch Road 2222, Austin, TX
78730, United States

Hours

Reviews

4.1
337 reviews
5 stars
221
4 stars
38
3 stars
17
2 stars
10
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and efficient, while others reported rudeness and unprofessional behavior.

Efficiency

Many customers appreciated the quick service and efficiency, often noting short wait times for oil changes and inspections.

Service Availability

Frequent complaints about the availability of services, particularly state inspections, with reports of inspectors being unavailable or leaving early.

Quality of Work

Concerns raised about the quality of work, including improper handling of vehicles leading to additional issues, such as leaks and damaged parts.

Facility Conditions

Positive remarks about the cleanliness of the lobby, but complaints about uncomfortable conditions, such as lack of air conditioning during hot weather.
  • TR
    Theo Shayo REALTOR
    Nov 14, 2025
    5.0
    Express service!!
  • EM
    Everett Mercer
    Oct 21, 2025
    5.0
    Dacious and Chrissy (at Parmer and MoPac) are awesome! They were friendly, professional and didn’t miss a step. Every action was called out, confirmed and verified. Their expertise and level of service puts others to shame. I will definitely be back!
  • TM
    Talley M
    Oct 16, 2025
    5.0
    Nice clean lobby. Techs got right to the point and straight to work. No pushy upselling. Efficient.
  • AR
    Arianna Richards
    Oct 16, 2025
    1.0
    NEVER COME HERE!! 1st visit, they denied me for an oil change because only one person was on staff. 2nd visit, their vehicle inspector left early. Don’t waste your time!!!! Also, close the shop if one person is on staff because it’s useless being open if you won’t perform services!!!
  • HH
    Harrison
    Oct 15, 2025
    1.0
    Came here for a state inspection and was treated rudely. Later that day my cars coolant and ignition system messed up for no reason at all and I’ve been dealing with a nightmare since then. suspect that the techs here did something intentional to damage my car. I’ve had my car for 10+ years, seems odd that it would suddenly develop 2 unrelated issues within hours of taking it in for an inspection. If it wasn’t the techs and it’s just a 1 in 10000 coincidence, then my 1 star review stands for the poor service I received. I won’t be returning to jiffy lube or any cheap/ sketchy oil change “mechanics” ever again

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service