Jiffy Lube

4.6
849 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
16224 N. FM 620, Austin, TX
78717, United States

Hours

Reviews

4.6
849 reviews
5 stars
716
4 stars
51
3 stars
10
2 stars
15
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the fast, friendly, and professional service provided by the staff.

Staff Attitude

Many reviews highlighted the courteous and helpful nature of the employees, with specific mentions of individuals who went above and beyond.

Efficiency

The business is noted for its quick service, with many customers appreciating the minimal wait times for oil changes and inspections.

Customer Experience

Overall, customers expressed high satisfaction with their experiences, often mentioning the welcoming atmosphere and willingness to explain services without pressure.

Negative Experience

One review detailed a significant issue with a staff member's behavior and incorrect information, contrasting with the generally positive feedback.
  • SC
    Sarah Carson
    2 days ago
    5.0
    Awesome customers service and out standing quality of work. The staff here was very patient, informative to my needs and amazingly helpful with the services I needed to have done. Each and everyone who assisted today went above and beyond ☺️ I want to say thank you to Joseph and every staff member who helped me out today. You’re all amazing and kind! I will come here again for each service I need to my vehicle. Thank you all so so much for taking time and having patience with my needs.
  • GC
    Gabrielle C.
    2 days ago
    5.0
    Very quick and checked the car completely. Changed wipers, filters, and let me know about other areas to be mindful of. So nice and courteous!
  • TR
    Tyler Roberts
    4 days ago
    2.0
    Walked in and was speaking with the front desk technician when Joe, the general manager, abruptly told me to move my car to the back. I explained I was in the middle of talking to the front desk, and he responded that he was the GM and that it didn’t matter. Extremely rude and unprofessional. On the flip side, the front desk technician was polite, helpful, and handled the situation well—honestly showed better leadership qualities than the GM.
  • ZA
    Zaar Astrion
    Dec 20, 2025
    5.0
    Fast and friendly service from start to finish. The staff was courteous, explained everything clearly, and got me in and out quickly. Overall a smooth and hassle-free experience. Would definitely recommend.
  • RA
    Rene Anderson
    Dec 9, 2025
    1.0
    I wanted to give a 5 star review as investigator for the state. However, that's not the case with my experience. I received a code for my mass air flow sensor. They didn't have the correct part so I bought it and they charged me for installation. However, during installation they damaged my air intake valve without saying anything. I didn't find out until I drove home to my Jiffy Lube to get an inspection. During the inspection my check engine light came on for system too lean meaning your engine has too much air and not enough fuel for ideal combustion. The Jiffy Lube told me to take it back because they needed to reset the ECU because incorrect data was being given. I called multiple locations a few confirmed this and some denied this. I was getting the run around. I took it back to my Jiffy Lube and the GM said that the person who installed my MAF sensor damaged my air intake valve that's why I got a new code, failed my inspection, and the check engine light came back on.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service