Jiffy Lube

4.2
641 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
2300 S Ih 35, Austin, TX
78704, United States

Hours

Reviews

4.2
641 reviews
5 stars
469
4 stars
43
3 stars
14
2 stars
24
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, highlighting individuals like Hugo, John, and Adam for their exceptional service.

Efficiency

Many reviews noted the quick service, with multiple customers mentioning fast oil changes and inspections completed in under 20 minutes.

Professionalism

Several customers appreciated the professionalism of the staff, particularly in how they communicated and handled customer concerns.

Knowledgeable Staff

Customers felt reassured by the staff's knowledge about car maintenance, with many expressing gratitude for the informative guidance provided.

Positive Atmosphere

The overall vibe of the location was described as welcoming and friendly, contributing to a pleasant customer experience.
  • EG
    Emily Grantham
    1 day ago
    5.0
    5/5 — big thank you to John Navarro for going the extra mile for us. After trying to get an inspection at three other Jiffy Lube locations, we called this location to see if they had an inspector on site. Even though their inspector already went home, they called the inspector and had him return to do an inspection for us. Totally made our day with a quick and efficient inspection!
  • MR
    Magda Rodriguez
    2 days ago
    5.0
    Went to get my inspection done today and gentleman up front helpful and professional. Then had my inspection done by Mr. Navarro who was kind and helpful as well. Thank you!
  • RW
    Reilly Williams
    4 days ago
    5.0
    I cannot say enough about my experience here today. Firstly, the customer service was above and beyond. I worked with Jesse, Jordan, Johnathan, and Tyreil. Adam, the manager, came out when I had a question about pricing, and he was so accommodating and friendly. Jesse showed me my air filter and advised me to change it out next time, which I appreciate as I only learned recently those need to be changed. I asked Johnathan if he had recommendations for a body shop because my back bumper was ripped off and needed to be reattached. Despite body work not being a part of their service offerings, Jesse, Jordan, and Johnathan worked together to reattach it for me. I drove away with all of my problems solved: dirty windshield cleaned, wiper fluid filled (there was none left), a quick oil change, and an intact bumper. What a relief! Thank you so much, guys. Will definitely be back.
  • AG
    Aaron Gray
    Nov 15, 2025
    5.0
    I came off a bit rude due to a misunderstanding, but the team was professional, quick, and communicative
  • HH
    Hailey Hall
    Oct 22, 2025
    3.0
    I usually go to the Jiffy Lube on Riverside where I’ve had multiple amazing experiences and left 5 star reviews. This morning I came to this location and everything was fine but I will say two male staff members had a very demeaning and sexist attitude towards me. Not every woman is mechanically illiterate/stupid (which is how I was made to feel) so maybe customer service is something they should go over again here! However, crew member Adam and the inspector John were extremely kind and my service was quick and efficient so I appreciate that at the very least! 😊 5 stars to Adam and John!!!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service