Jiffy Lube

4.2
629 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
5510 S IH-35, Austin, TX
78745, United States

Hours

Reviews

4.2
629 reviews
5 stars
433
4 stars
59
3 stars
30
2 stars
13
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.

Speed of Service

Several reviews noted quick and efficient service, particularly for oil changes and inspections.

Inconsistency

There were mixed experiences regarding wait times and service speed, with some customers reporting long waits despite few cars being present.

Quality of Work

Some customers expressed dissatisfaction with the quality of service, citing issues like oil leaks and improper maintenance.

Communication Issues

Several reviews mentioned poor communication, including being ignored or not informed about service availability.
  • LH
    Liz H
    2 days ago
    5.0
    Very great service, fast and friendly it was a pleasure Working with Tony, Derick and Christie
  • MB
    Marianne Barron
    6 days ago
    5.0
    Fast friendly service. I didn't even have to get out my car. Great jobs guys
  • TP
    Thomas Pirrello
    Nov 15, 2025
    1.0
    I know that you hear this about Jiffy Lube but it happened to me. I went to this shop and they took me in right away. Did their service and said I needed a new air filter. Fine. I drove around that day and night everything seemed fine. Went to leave my daughter house late than night and the car stalled and bucked. I tried starting it after a couple of minutes and it ran long enough to get me to the curb. The next day I can see everywhere I went was oil puddles. I had it towed to the dealer which he said the oil filter was not installed correctly. I have heard may stories like mine about Jiffy lube. I recommend going anywhere else
  • JD
    Jack Dina
    Oct 11, 2025
    5.0
    John Navarro did a great inspection - fast and easy!
  • JK
    Jamie Klingbeil
    Oct 7, 2025
    5.0
    I love my local Jiffy Lube! Hugo and John were fast, efficient, and honest. I always know driving my car out of the oil bay, that my car was maintenance well and ready to get back out on the road!!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service