Jiffy Lube

4.2
655 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
5510 S IH-35, Austin, TX
78745, United States

Hours

Reviews

4.2
655 reviews
5 stars
458
4 stars
59
3 stars
30
2 stars
13
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick and efficient service, often highlighting fast oil changes and inspections.

Customer Service

Overall, the staff received positive feedback for being friendly, professional, and knowledgeable, with specific mentions of individual employees.

Quality Issues

Several customers reported significant issues with service quality, including improper installations and damage to vehicles, leading to a lack of trust.

Inconsistency

There were mixed experiences regarding wait times and service availability, with some customers experiencing long waits and others receiving prompt service.
  • PP
    ProfessionalUsername
    4 days ago
    5.0
    Went here for an oil change before work and I was in and out in 20 min. Aaliyah was very friendly and advised me on some manufacturer recommendations for my truck. I’ll def be back
  • DS
    Daniela Sanchez
    6 days ago
    5.0
    Leah was the sweetest, most knowledgable, and most professional person I could have worked with here. I could tell she really cared about making sure I left with quality service. Tony and Trent were also just the best. Quick, affordable, and kind staff. Of all the Jiffy Lube's in the area, I'll gladly go out of my way for this one.
  • GV
    GregSara V
    Jan 2, 2026
    5.0
    We have had great service since trying this Stassney location. Fast,.friendly , clean and no issues. Great part is you can wait im your car as they service your vehicle. Nice!! Thank you Guys.
  • RL
    Rita Luna
    Dec 29, 2025
    5.0
    I visited the Stassney location in Austin Texas this staff at this location was very friendly I will recommend and visit this location again
  • DD
    Derian Davis
    Dec 20, 2025
    1.0
    Recently I needed a bulb changed so I came to jiffylube. The technician cracked my taillight in two spots and never mentioned the damage . After I’ve questioned him all of the sudden no one remembers making the repair or my attendance. I’ve reached out and they are not even addressing the issue at all ..

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service